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Cogent E Services Customer Support Associate Reviews

based on 75 reviews
Updated 27 Jan, 2025

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.0

Company culture

3.0

Skill development

2.9

Work satisfaction

2.8

Work-life balance

2.7

Job security

2.5

Salary

2.5

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Top Mentions in Cogent E Services Customer Support Associate Reviews

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Top Cogent E Services Customer Support Associate Interview Questions

Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
Q2. What is diffrent between credit card and debit card.

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View all 13 questions
Q3. what is social media and advantages and disadvantages of social media ?
Q4. What do you know about customer service?
Q5. Checking rate of interest knowledge For example:flate roi and reducing roi.
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People also ask about Cogent E Services's Customer Support Associates

How is Cogent E Services to work for?
Cogent E Services is rated 3.1 out of 5, based on 75 reviews by employees on AmbitionBox. Cogent E Services is known for Company culture which is rated at the top and given a rating of 3.0. However, Salary is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.5 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.0 at Cogent E Services by 75 employees. While job security is rated 2.7 and work-life balance is rated 2.8 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 8% Cogent E Services employees work from office 3 days/week (based on 13 AmbitionBox reviews in last 6 months).

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Work Policy for Cogent E Services Customer Support Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

85%
Hybrid

Hybrid

15%

3 days/week from office

8%

Other hybrid work policies

7%

Gender Based Ratings for Cogent E Services Customer Support Associate

based on 71 reviews
3.4
Rated by 16 Women

Rated 3.3 for Work-life balance and 3.3 for Skill development

women
3.0
Rated by 55 Men

Rated 2.9 for Company culture and 2.9 for Skill development

men

Working Days for Cogent E Services Customer Support Associate

based on 75 reviews
Rotational Shift
70%
Monday to Saturday
22%
Monday to Friday
6%
Other
2%

Work Timings for Cogent E Services Customer Support Associate

based on 75 reviews
Flexible timing
Strict (9am - 6pm)
Strict (3pm - 12am)
43%
11%
7%
39% employees reported other strict timings

Shift Timings for Cogent E Services Customer Support Associate

based on 75 reviews
Day shift
Night shift
73%
27%

Business Travel for Cogent E Services Customer Support Associate

based on 75 reviews
No travel
82%
Within city
16%
Within country
2%
Cogent E Services Customer Support Associate Salary
based on 253 salaries
₹1.1 L/yr - ₹4 L/yr
20% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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