This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
3.0/5
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Category Ratings
3.0
Company culture
3.0
Work Satisfaction
2.0
Promotions/Appraisal
1.0
Job Security
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Skill development
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Process Trainer in
Noida
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2020
Likes
They are not supporting for that. From April salary They hav deducted my 25% amount when I was quarantine for covid suspect. I approched till Centre Head but they didnt support. Instead of helping ne more, they didnt even gave my salry and I have worked whole month with No 1 week off.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Nothing
Dislikes
Everything was worst in the organization,
The behaviour of management was not good with the employees, the management thinks that they are the owner of the company and they treat employees like their servent.
There is no job security in the company also, managers force employees to left the company if someone is not performing or ifthere is any process ramp down, I hope there should be a job security for the employees...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Trainer in
Bareilly
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
cogent is very biggest organization & BPO sector management is very good support your employee & company help for employees career growth.
"I have total 3 years experience in cogent e-services limited as a sales trainer profile my training & quality manager so good person (Mr.Debabratha kathora sir)
Thanks & Regards
Raman Kumar
(Bareilly)
Dislikes
Not dislike about your cogent e-services limited three years completed my same organization so I am plans is other better opportunities & career growth, co- accident my resign has been completed but better opportunity not search reason my brother accident so hold in my searching for the job.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Trainer in
Noida
Full Time
·
Teaching & Training - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2024
Likes
All are support staff is very supporteble and working please is very good also office canteen is very clean.
Dislikes
I'm very disappoint with my process quality sr.manager her name is neeraj kumar because resently he join our process VECV and when he come of VECV he without and feedback related of training and my performance he directly issue my PIP and during resign period he ask me for QA work so when I denied for QA work he ask me for login 8hrs as a agent so I'm very very disappoint with quality team.
Team Lead in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Nothing
Dislikes
Cogent is not a good company.. Even the HR and the management is not good..
Work life balance is terrible, everything is terrible there
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Just promotion only.....
Dislikes
Everything worst company
Trainer in
Mangaluru
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Managers are supportive
Dislikes
Everything is good here there is nothing wrong
Team Lead in
Noida
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Good
Dislikes
Some process need to improve
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Job security
Dislikes
Salary is not good for IGPs
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 04 Nov 2024
Likes
your job is secure in organization.
Dislikes
instead of job security there is nothing in cogent.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Full Time
·
CSR & Sustainability Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
I like my work only
Dislikes
I am not liking cogent mera saatg galat hua ha 2 years maine company main diya mujhe torcher kiya jaa raha ha ki action lenga terminate karanga mujhe harrasment kiya jaa raha ha supervisor main acha nahi ha yaha ka please mujhe meri salary dilwaa do
Other Cogent E Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Noida
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Nothing
Dislikes
Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More
Customer Service Associate in
Noida
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
There is nothing to like about cogent
Dislikes
Everything there is soo disgusting ..I request everyone reading this should never come for a job in cogent services ..
The work pressure is too high and floor manager always yell at you infront of everyone ..also they do not give breaks at our will ..and there are soo many negative things about this company ..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Software Engineer in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
There is nothing to like about working here other than the few people in our team that are supporting towards us.
Dislikes
- They do not give work from home in case of any emergency or accident even for a day
- No formal salary slip format is followed thy just provide a salary certificate which is not valid for any government procedures
- No Appraisal letter is given it is all just a verbal process and even not defined when the appraisal will come
- Noannual bonus / festival celebration/party anything
-Management staff is very rude...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida (working remotely)
Full Time
·
Bharatpe postpe Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2024
Likes
All the things was good
Dislikes
TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.
Phone Banking Officer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Honestly speaking I did not like anything about Cogent E Services. The work life balance is literally horrendously disgusting honestly. The Managers will call you to work even on week offs and will tell that you will be paid more if you come on week offs but later you won’t be paid anything extra. The DGM Ravinder was the most cruelperson I have ever seen in my life. He used to treat the employees really bad and used to shout at everybody. Hence, the work environment and work culture was poor. Except Nikita Maam all the other HR’s were full of attitude....Read More
Dislikes
Already written above.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CS Executive in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Cogent is the worst company I've ever seen.
No motivating work culture.
Senior managers keep abusing their juniors in front of every one on the floor, junior managers do the same with thier under working and same with things ends up with executive who is only to listen and face consequences in terms of salary deductions, un-timed week offs , no leaves when u in need, marking half days without any cause etc.
First cogent say they are hiring you for inbound voice calls, then during training they will start saying that you have to do up-sale the products also and after training they will give you targets of sale. And if you hit the target some how,their eyes is on finding a minor single mistake in order to deduct money.
Hence horrible company.
No mental/professional satisfaction here.
Provide salary 10days late....Read More
Dislikes
10 days late salary every month.
Work culture very demotivating.
Sales target oriented job.
Initially they will say that it is inbound voice calls only but time by time they will keep adding sales target.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Thane
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Salary comes pn time
Dislikes
Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
There is nothing to like about this company, poor management, illiterate & drop outs are made leaders & managers
Dislikes
Very toxic work culture. Even on your off day they would ask you to punch in n out, even if you have a medical emergency they will ask you to be present at office, managers & TL hold grudges when you’re not able do extra duty hours & they will cancel all your bonuses & even cut your salary in the name short log in hours. They will threaten you if you don’t do as they wish. Very poor management, i don’t think anyone is educated enough to manage a team in this organisation....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Nashik
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2024
Likes
Nothing
Dislikes
Timing
Unexpected target
Mangement not support to employ
HR department not Work properly
Salary and incentive issue
And Mr.shambhu sutradhar also black mail for salary and incentive
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Executive in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Worst company tumhari salary kha jaenge cut krie denge salary fir tumko jhut bologe ki next month aajaegi salary lekin fir kbhi nhi aaegi vo salary aur ek din bhi off lia to salary hold ho jaegi chahe kitni bhi tbiyt khrab ho tumhari office aao aur kam kro
Dislikes
Salary cut krke dete incentive ke name pe aapko 150 rupe denge sales ke lie aapko roz sunyenge aur salary time pe nhi denge aur employee ki koi respect nhi h is company me don't work ever in this company.
People also ask about Cogent E Services's Senior Process Trainers
How is Cogent E Services to work for?
Cogent E Services is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Cogent E Services is known for Company culture which is rated at the top and given a rating of 3.0. However, Job Security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 1.0 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.0 at Cogent E Services by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.