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Capita Customer Success, Service & Operations Department Reviews

Updated 17 Jan, 2025

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People also ask about Capita's Customer Success, Service & Operations Department

Is Capita's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 56 employee reviews, it's clear that most employees have an average experience working at Capita's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does Capita's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Capita's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 56 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Capita's Customer Success, Service & Operations Department, click here.
How is the work culture at Capita's Customer Success, Service & Operations Department?
Work culture at Capita's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 56 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Capita's Customer Success, Service & Operations Department, click here.
How is the job security at Capita's Customer Success, Service & Operations Department?
Based on 56 reviews on AmbitionBox, Capita's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Capita's Customer Success, Service & Operations Department, click here.
Is work from home available at Capita's Customer Success, Service & Operations Department?
According to AmbitionBox, 23% of Capita's Customer Success, Service & Operations Departmentemployees work from home permanently, 43% work from the office, and 34% follow a hybrid model, based on 76 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Capita's Customer Success, Service & Operations Department, click here.
How do I get a job at Capita's Customer Success, Service & Operations Department?
To get a job at Capita's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Capita interview questions and practice your responses to prepare thoroughly.

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Work Policy at Capita Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 76 reviews in last 6 months

Work from office

Work from office

43%
Hybrid

Hybrid

34%

Other hybrid work policies

22%

2 days/week from office

7%

3 days/week from office

5%

Permanent work from home

Permanent work from home

23%

Gender Based Ratings at Capita Customer Success, Service & Operations Department

based on 632 reviews
3.6
Rated by 234 Women

Rated 3.7 for Job Security and 3.7 for Work-Life Balance

women
3.2
Rated by 398 Men

Rated 3.3 for Work-Life Balance and 3.2 for Job Security

men
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