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Capita Customer Success, Service & Operations Department Salaries in India

based on 3.1k latest salaries
Designation Avg Annual Salary Open Jobs
1 - 8 years exp. (206 salaries)
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₹1.8 L/yr - ₹6.2 L/yr

2 job openings
1 - 10 years exp. (204 salaries)
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₹1.8 L/yr - ₹5.5 L/yr

6 - 18 years exp. (179 salaries)
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₹5.5 L/yr - ₹10.1 L/yr

5 - 13 years exp. (172 salaries)
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₹2.9 L/yr - ₹7.5 L/yr

Starting your career? Discover Capita fresher salaries in India
1 - 11 years exp. (102 salaries)
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₹2.3 L/yr - ₹5.9 L/yr

7 - 17 years exp. (93 salaries)
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₹5.3 L/yr - ₹10.3 L/yr

1 - 9 years exp. (77 salaries)
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₹1.7 L/yr - ₹5.1 L/yr

11 - 18 years exp. (54 salaries)
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₹9 L/yr - ₹17 L/yr

0 - 5 years exp. (44 salaries)
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₹2 L/yr - ₹5.5 L/yr

0 - 6 years exp. (42 salaries)
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₹1.9 L/yr - ₹4.5 L/yr

1 - 8 years exp. (33 salaries)
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₹1.9 L/yr - ₹5.4 L/yr

1 - 6 years exp. (30 salaries)
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₹2 L/yr - ₹4 L/yr

4 - 12 years exp. (29 salaries)
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₹3.5 L/yr - ₹12.8 L/yr

1 - 7 years exp. (28 salaries)
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₹2.2 L/yr - ₹4.1 L/yr

1 - 6 years exp. (26 salaries)
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₹1.8 L/yr - ₹3.8 L/yr

0 - 7 years exp. (26 salaries)
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₹2.2 L/yr - ₹3.2 L/yr

0 - 7 years exp. (24 salaries)
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₹2 L/yr - ₹4.6 L/yr

2 - 9 years exp. (23 salaries)
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₹2.2 L/yr - ₹5.3 L/yr

2 - 9 years exp. (22 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

2 - 8 years exp. (21 salaries)
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₹2 L/yr - ₹4.2 L/yr

Last Updated: 17 Jan, 2025

Salary related reviews for Capita

2.9

Rated by 666 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Dec 2024

1.0
 for  Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Jul 2024

1.0
 for  Salary and Benefits

Likes

A good work life balance. A great place to work if your not looking to grow financially or grow your career

Dislikes

...s outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 22 Dec 2024

2.0
 for  Salary and Benefits

Likes

There nothing you would like about this company, except on time salary

Dislikes

They will start showing their true colours after you're through OJT or 6 months. Not worth working hard at such companies as they don't appreciate it at all. It not a place for honest and hard working employees,. You can't even be sure about the appraisal,.

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Capita Salary FAQs

How much does Capita pay per year?
The average Capita salary ranges from approximately ₹1.2 Lakh to ₹3.5 Lakhs per year for a Service Associate and ₹46 Lakhs to ₹53 Lakhs per year for a Head of Development. Salary estimates are based on 3.1k Capita salaries received from various employees of Capita. Capita employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Capita?
The highest-paying job at Capita is a Head of Development with a salary of ₹46 Lakhs to ₹53 Lakhs per year. The top 10% of employees earn more than ₹16.73 lakhs per year. The top 1% earn more than a whopping ₹37.56 lakhs per year.
What is the minimum salary in Capita?
Minimum salary at Capita depends on the role you are applying for. For Senior Customer Service Executive the minimum salary is ₹1.8 Lakh to ₹5.5 Lakhs per year, and for Senior Executive the minimum salary is ₹1.5 Lakh to ₹6.2 Lakhs per year and so on.
What is the salary package for freshers in Capita?
The average salary at Capita for freshers varies from ₹2.2 Lakhs to ₹2.5 Lakhs per year for Customer Management Executive and ₹4.7 Lakhs to ₹7.5 Lakhs per year for Financial Analyst.
What is the notice period at Capita in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the Capita employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.6k responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Capita is INRunlock blur . Salary estimates are based on 3.1k Capita latest salaries received from various employees of Capita.

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