Capita Senior Customer Management Executive Salaries by 60+ Employees (Updated 2024)

1 - 7 years exp.

₹2 Lakhs - ₹4.2 Lakhs

Salary of majority employees

5% more than the average Senior Customer Management Executive Salary in IT Services & Consulting Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Management Executive Salary 1 - 7 years exp. (27 salaries)	₹2.2 L/yr - ₹4.1 L/yr
BFSI, Investments & Trading Senior Customer Management Executive Salary 2 - 6 years exp. (6 salaries)	₹2.7 L/yr - ₹3.7 L/yr
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Finance & Accounting Senior Customer Management Executive Salary 2 - 6 years exp. (5 salaries)	₹2.3 L/yr - ₹2.9 L/yr
Engineering - Software & QA Senior Customer Management Executive Salary 3 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3 L/yr
UX, Design & Architecture Senior Customer Management Executive Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹3.1 L/yr

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Last Updated: 15 Dec 2024

Senior Customer Management Executive salary at Capita ranges between ₹2 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 65 latest salaries received from various employees of Capita.

Experience wise Capita Senior Customer Management Executive salaries

Last Updated: 15 Dec 2024

Experience	Avg Annual Salary
1 year (4 salaries)	₹2.5 L/yr - ₹3 L/yr
2 years (9 salaries)	₹2 L/yr - ₹3 L/yr
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3 years (11 salaries)	₹2 L/yr - ₹3.2 L/yr
4 years (16 salaries)	₹2.3 L/yr - ₹4 L/yr
5 years (14 salaries)	₹2.2 L/yr - ₹4.1 L/yr
6 years (8 salaries)	₹2.5 L/yr - ₹4.2 L/yr
7 years (3 salaries)	₹3 L/yr - ₹3.8 L/yr

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Salary related reviews for Capita

2.6

Rated by 13 employees for salary & benefits

Senior Customer Management Executive in Pune

Customer Success, Service & Operations Department

1.0

• posted on 09 Jun 2022

1.0

for Salary and Benefits

Likes

nothing

Dislikes

Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Capita Senior Customer Management Executive Salary FAQs

What is the salary of Senior Customer Management Executive at Capita?

Senior Customer Management Executive salary at Capita in India ranges between ₹2.0 Lakhs to ₹4.2 Lakhs for experience between 1 years to 7 years. According to our estimates it is 5% more than the average Senior Customer Management Executive Salary in India. Salary estimates are based on 65 latest salaries received from various employees of Capita India.

How does the salary of a Senior Customer Management Executive at Capita India compare with the average salary range for this job?

The average salary of a Senior Customer Management Executive at Capita is 5% more than the average salary of a Senior Customer Management Executive in India. To know exact salary insights, login to view.

What is the estimated take home salary of a Senior Customer Management Executive at Capita in India?

The estimated take-home salary of a Senior Customer Management Executive at Capita ranges between ₹21,051 per month to ₹22,698 per month in India. The take-home salary calculation is based on the average Capita Senior Customer Management Executive salary in India which ranges between ₹2.0 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Management Executive at Capita?

According to AmbitionBox, 82% of the Capita Senior Customer Management Executives reported a notice period of 2 Months, 15% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 33 responses on AmbitionBox in last 2 years.

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Capita Senior Customer Management Executive Salaries

Capita Senior Customer Management Executive salary in India ranges between ₹2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 65 Capita latest salaries received from various employees of Capita.