Capita Quality Analyst Reviews

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work life balance, option to work from home

Dislikes

Lack of job security, no growth opportunities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Work culture

Dislikes

Biasness Biased rating structure No proper work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Nothing as such

Dislikes

Management sucks. All female managers u got who were pretty much inhuman

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as of now. So far so good.

Dislikes

Nothing as of now. So far so good.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Pick up and drop services are good

Dislikes

No work life balance, no scope of improvement, terrible salary structure

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's great to learn new things and identify the errors. Politics is anywhere you join...the company is good the management is mismanaged.

Dislikes

The Managers do not stand for their colleague's or advisors if things are not right. Salary is quite okay not great. Next level success is in Dreamland.

Work Details

I'm a Quality Analyst auditing calls for the onshore advisors for Retention, New connection and Upgrades of O2 Small and Medium Business. Helping with process improvement in getting better quality scores.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.