Capita is rated
3.1 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
3.1 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Capita Quality Analyst Reviews
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22 reviews found
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Popular
Quality Analyst in
Mumbai
Full Time
·
Quality Analyst Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Aug 2024
Likes
Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.
Dislikes
Rotational shift, have to extend shifts, bonus deduction, poor increament,
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work culture
Dislikes
Biasness
Biased rating structure
No proper work life balance
I have been working here for nearly 10 yrs now and I am satisfied with the job security, work culture and unbiased management team. Love to be a part of this family.
Work Details
Very good and professional
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Quality Analyst in
Mumbai
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
Job security, insurance policies and salary hikes
Dislikes
Less opportunities of growth
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mumbai
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Management and work culture
Dislikes
NA
Work Details
Excellent
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2022
Likes
Job security good working environments
Dislikes
Na
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mumbai
O2 Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2021
Likes
Awesome place to work with excellent management and job security...
Dislikes
NA
Work Details
It's really smooth ... Capita made sure we have our job even in this pandemic and provided work from home opportunity..
Work days: Monday to Friday
(Flexible Timings)
Quality Analyst in
Pune
Next Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 15 Aug 2020
Likes
Employee centric
Dislikes
Low salary package
Work Details
Ok
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mumbai
Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Sep 2019
Likes
It's great to learn new things and identify the errors. Politics is anywhere you join...the company is good the management is mismanaged.
Dislikes
The Managers do not stand for their colleague's or advisors if things are not right. Salary is quite okay not great. Next level success is in Dreamland.
Work Details
I'm a Quality Analyst auditing calls for the onshore advisors for Retention, New connection and Upgrades of O2 Small and Medium Business. Helping with process improvement in getting better quality scores.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Pune
Next Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2019
Likes
Employee centric
Dislikes
Very low salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 May 2019
Likes
NA
Dislikes
NA
Work Details
Work is exciting and challenging
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 May 2018
Likes
An amazing place to work, however it depends with which process you work with. Overall the company is an excellent place to work
Dislikes
Salary
Work Details
Exciting
Work timings: Flexible Timings
Work related travel:This is a desk job.
Quality Analyst
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Apr 2018
Likes
its a desk job , the paid well even for the overtime hours , the work timings are good.
Dislikes
The ratings are not transparent so the managers can manipulate the ratings,the mangers can be vindictive , career growth opportunities are hard to come by , managers are stagnant . too much of micromanaging , seating arrangements are mediocre , not open to criticism.
Capita is rated 3.1 out of 5, based on 22 reviews by employees on AmbitionBox.
Capita is known for Job Security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.7 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.2 at Capita by 22 employees. While job security is rated 3.7 and work-life balance is rated 2.7 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.