Capita Senior Customer Management Executive Reviews

Likes

My team

Dislikes

Manager and management

Likes

Good in terms of job security

Dislikes

Nothing

Likes

Overall good experience

Dislikes

Na

Work Details

Feels second home

Work days: Rotational Shift (Strict Timings)

Likes

It was good to work with Capita. The work environment was good. Our team managers was excellent as they were co-operative.

Dislikes

The food and medical facility was no so good.

Work Details

I was senior executive. We use to work with UK based courier process. Where we use to handle customer queries related to parcel tracking and website issues via emails and chats.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

The work life balance is good. Capita provides job security to the employees. Overall it's a good environment to work into.

Dislikes

You need to have a good rating and have to spend certain amount of time which is too much in order to become eligible for IJPs.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing

Dislikes

Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.

Work Details

We are working under STW Process , UK based water supply company, AND we are maintaining accounts of the customer and also solving the queries of the customer regarding payment plans and billings, SAP Maintenance, sending letters and e mails to customer.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working for MNC always gives you job security. Capita has good work and personal life balance

Dislikes

Notice is for 2 months It pays less salary as compare to other organisation

Work Details

It depends on process you work for, some processes are good and maintain work life balance and some don't

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.