Capita Senior Customer Management Executive Reviews by 10+ Employees | Rated 3.6/5

Top Mentions in Capita Senior Customer Management Executive Reviews

13 reviews found

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Senior Customer Management Executive in Mumbai

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Sep 2024

Likes

My team

Dislikes

Manager and management

Senior Customer Management Executive in Pune

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Dec 2024

Likes

Good in terms of job security

Dislikes

Nothing

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Senior Customer Management Executive in Pune

Full Time

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Capita provides job security and work life balance.

Dislikes

There is no growth or opportunities as per your education.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Apr 2022

Likes

Overall good experience

Dislikes

Work Details

Feels second home

Work days: Rotational Shift (Strict Timings)

Senior Customer Management Executive in Pune

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 26 Mar 2020

Likes

It was good to work with Capita. The work environment was good. Our team managers was excellent as they were co-operative.

Dislikes

The food and medical facility was no so good.

Work Details

I was senior executive. We use to work with UK based courier process. Where we use to handle customer queries related to parcel tracking and website issues via emails and chats.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Senior Customer Management Executive (working remotely)

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jan 2023

Likes

The work life balance is good. Capita provides job security to the employees. Overall it's a good environment to work into.

Dislikes

You need to have a good rating and have to spend certain amount of time which is too much in order to become eligible for IJPs.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Pune

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Jun 2022

Likes

nothing

Dislikes

Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.

Work Details

We are working under STW Process , UK based water supply company, AND we are maintaining accounts of the customer and also solving the queries of the customer regarding payment plans and billings, SAP Maintenance, sending letters and e mails to customer.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Management Executive in Pune

Retail Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 May 2022

Likes

Working for MNC always gives you job security. Capita has good work and personal life balance

Dislikes

Notice is for 2 months It pays less salary as compare to other organisation

Work Details

It depends on process you work for, some processes are good and maintain work life balance and some don't

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Management Executive in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2022

Likes

Happy with Capita..work environment, Team Leaders, team mates, LND

Dislikes

Nothing as such

Work Details

Good..blessed to have such TLs and team mates

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Mumbai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Nov 2021

Likes

It's good for fresh gradutes to start their career, gain experience and switch to other company.

Dislikes

There is nothing to like or dislike. There is no growth here that's all.

Work Details

Nothing special to describe.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Dec 2024

Likes

Work would be done 3hrs of production but company made me to work 7 to 8 hours compulsory

Dislikes

Work culture & poor pay in salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Management Executive in Pune

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Oct 2018

Likes

Atmosphere

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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AmbitionBox has 13 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 56% of employees reported the working ...Read more

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Capita Senior Customer Management Executive Reviews

Capita Senior Customer Management Executive Reviews

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