Capita Reviews by 8 Employees

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Flexible timing

67% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

2 reviews

4.0

Rated by Men

6 reviews

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8 reviews found

Sort by: Popular

Senior Customer Management Executive in Pune

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2024

Likes

Good in terms of job security

Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Senior Customer Management Executive in Pune

Full Time

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

Capita provides job security and work life balance.

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no growth or opportunities as per your education.

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Apr 2022

Likes

Overall good experience

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Feels second home

Work days: Rotational Shift (Strict Timings)

Senior Customer Management Executive in Pune

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2020

Likes

It was good to work with Capita. The work environment was good. Our team managers was excellent as they were co-operative.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The food and medical facility was no so good.

Work Details

I was senior executive. We use to work with UK based courier process. Where we use to handle customer queries related to parcel tracking and website issues via emails and chats.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Senior Customer Management Executive in Pune

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Jun 2022

Likes

nothing

Dislikes

Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

We are working under STW Process , UK based water supply company, AND we are maintaining accounts of the customer and also solving the queries of the customer regarding payment plans and billings, SAP Maintenance, sending letters and e mails to customer.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Pune

Retail Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 May 2022

Likes

Working for MNC always gives you job security. Capita has good work and personal life balance

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Notice is for 2 months It pays less salary as compare to other organisation

Work Details

It depends on process you work for, some processes are good and maintain work life balance and some don't

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Management Executive in Pune

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2018

Likes

Atmosphere

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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Capita Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 60% of employees reported the working d...Read more

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Capita Senior Customer Management Executive Pune Reviews

Capita Senior Customer Management Executive Pune Reviews

What employees say about Capita?

Workplace insights

Monday to Friday

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

8 reviews found

Tell us how to improve this page.

Capita Pune Reviews by Designations