Capita is rated
3.6 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
3.6 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Capita Senior Customer Management Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
13 reviews found
Sort by:
Popular
Senior Customer Management Executive in
Pune
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jun 2022
Likes
nothing
Dislikes
Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.
Work Details
We are working under STW Process , UK based water supply company, AND we are maintaining accounts of the customer and also solving the queries of the customer regarding payment plans and billings, SAP Maintenance, sending letters and e mails to customer.
Capita provides job security and work life balance.
Dislikes
There is no growth or opportunities as per your education.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Management Executive in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Overall good experience
Dislikes
Na
Work Details
Feels second home
Work days: Rotational Shift
(Strict Timings)
Senior Customer Management Executive in
Pune
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2020
Likes
It was good to work with Capita. The work environment was good. Our team managers was excellent as they were co-operative.
Dislikes
The food and medical facility was no so good.
Work Details
I was senior executive. We use to work with UK based courier process. Where we use to handle customer queries related to parcel tracking and website issues via emails and chats.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
People also ask about Capita's Senior Customer Management Executives
How is Capita to work for?
Capita is rated 3.6 out of 5, based on 13 reviews by employees on AmbitionBox.
Capita is known for Job Security which is rated at the top and given a rating of 3.6. However, Salary & Benefits is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.6 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.3 at Capita by 13 employees. While job security is rated 3.6 and work-life balance is rated 3.6 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Tell us how to improve this page.
Capita Senior Customer Management Executive Reviews by Locations