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Bill Gosling Outsourcing India
based on 670 Reviews
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Full Time
Operations Department
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The work culture and are Quality VP support
Some of the the supervisor behaviour is ridiculous .
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Job security, salary on time, during covid crisis MK has provided complete salary along with job security.
If someone wants to work in this organisation can work for 2-3 years, can learn things, can get 1-2 appraisal but should not stay for longer time due to having bad culture of not doing appraisal every year.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. All the best!
Full Time
Catalog Department
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Getting salary on time
HR team not coperative, career growth less chances for old employees, team coordination less, not professional
Work policy: WFH for 6 days
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed.
Full Time
Business Process Quality Department
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Great company to work
NA
It's amazing to work at MK
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
NA
Employer’s Response
Thank you for your kind review. All the Best!
Quality Department
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There management is worst
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed. All the best!
Quality analysis Department
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You can get good teammates. No training material, they will just train you for a week and ask you to work. There is no job security managers will make you life hell of you ask for career growth. They always delay the appraisal cycle and then say that you will not be provided with arrears as this is the rule. Also incentive structure changes in every two months. You cannot even use PLs. Anytime your CTC can be reduced....Read More
No training material is available. SME will train you for a week and you are rolled to operations. No job security managers will make your life hell of you ask for career growth or you tell them any of your problem. They always delay the appraisal cycle and then say that you will not be provided with arrears as this is the rule of company we don't have the cash flow. Manager changes the incentive structure anytime which won't even let you use your monthly PLs. Anytime your CTC can be reduced. No cabs are provided even for odd hour shifts reason stating company cannot afford this....Read More
I was designated to audit calls, emails and chat.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Full Time
Business Process Quality Department
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Office environment is little bit good
On the name of salary restructuring they reduced your overall CTC. Then they will move you in different different LOBs or project in every month so you'll not be liable for increment as well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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I like the environment and culture also the supportive nature of everyone. In the MK, there is too many growth opportunities as well.
I dislike the salary structure of MK.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Everything is good but salary structure is not good. HR response very poor.
HR department is not provide the clear information about salary and company policy.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Salary pay is good as compared to other companies.
No job security, skills development is very low and there is no training department to train agent or employee. If I talk about promotion and appraisal they do politics. Company culture is not friendly.
Full Time
Quality analyst Department
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Job security will be there as there are many processes in which the unperformed employees could be transfer to other process.
They don't give any downtime for calibration, any process related training etc and only asked to complete their task.
Full Time
Business Process Quality Department
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Work life balance and good higher management
Low Appraisal
Work policy: Depends upon Employee comfort.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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None
Nothing to say as dislike but salary is too less
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Politics only person can grow who has skill of boot liquing.
Toxic culture
Work timings: Strict Timings
Full Time
Business Process Quality Department
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Management and work
Nothing which I can dislike.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Gurgaon Site 1 is very good, the cafeteria is very good, the culture on site 1 is also very good. Salery on time paid it's very good.
Site 2 is very bad The washrooms in Site 2 are very dirty and there is no cafeteria, no canteen and the workstation is also very bad And salary is also very low And there is very less space in site 2. There is a cafeteria and washroom near the workstation. The smell of the washroom comes outside.
Full Time
Operations, Maintenance & Support Department
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MattsenKumar provides Comfort Zone to their employees. You can exceed your breaks.
very less promotions , zero increment, no salary bonus, Poltical environment , Growths and promotions are pre decided. Now MattsenKumar Has been Acquired by Bill Gosling. There is no Job security of the processes running. 10-11 hours of shift timing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing to like about this worst organisation
The work culture is pathetic as it is having alot of toxic employees with egoistic mindset who do not support for any sort if growth within the organisation thereby providing poor work life balance. The security for job is not provided as anyone can be terminated according to the organisation requirements even if the mistakes are minor. I would not recommend anyone here human here who is seeking for any job even though they are unemployed. Worst organisation ever👎🏻...Read More
Work timings: Strict Timings
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Other Department
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Salary paid on time
1MPQC process is very very poor process. The most important thing in the process is to get the quality variator's efficiency over time. And then overtime pay is never paid. If you do not work overtime then the company will threaten to fire you. 2 Nepotism creeps in the MPQC process till it reaches the top, no one says anything to the quality verifier, even if he makes 50-100 legal passes, he makes everyone safe. 3. This process is also going on in the affairs of team leaders or PS, their girlfriend's mistake, if some legal pass is done or some legal thing is done, then we can save it by doing it as well.. this is much needed or wasted. Why will the thing be a process? 4. Nanveet Singh Sir Narendra Singh Bhisht Sir talks at a different level, he knows whose mistake he is... he looks at him... he keeps the same attitude towards women by meeting both of them. They are adding a lot in PBI, they are trying to reduce their money at every place... other companies have fixed PBI but here both of them get 3 months by changing the PBI structure and give as much money as overtime. He always gave half his salary and never paid the full amount for overtime... 5.the team leader, I don't know who made him the team leader... One thing remains on his face that he will expel me from the company.. First of all there should be a meeting with Rakesh Mishra that he has shown so much courage. There is a very dirty rule in the process of speaking. In other companies, if someone speaks like this, the team leader is fired. But here the manager does not take any action....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed.
Full Time
IT Infrastructure Services Department
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Management Working environment
Salary increment
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Merchandising & Planning Department
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Only advantage is there was no tracking of work time and login shift timings
Management is bad but money is good
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Seniors harrasment policy
Daily Harassment & No salary increment, No growth (Finance Team-Location-Gurgaon)
Work timings: Strict Timings
Full Time
Business Process Quality Department
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nothing
The worst company ever I had in my life. Join if you want to loose your mental peace
Work days: Monday to Saturday (Strict Timings)
Full Time
University Level Educator Department
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Environment
Nothing there is great place to work
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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BGO accoured MK there is Domestic call center no longer working because here salary & promotion not possible so please search others industry
Same
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