Alorica Customer Support Associate Reviews

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nothing !! so much disgusting place there is lot of politics and partiality over here .

Dislikes

everything here is just annoying.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Likes

Nothing to like,, just the people who I worked with..

Dislikes

Worst management.. Bucket culture.. one puts in their hard work and new managers join and put water on all ur efforts.. every 3-6 months leadership changes and the CEO doesn’t care about what’s happening in other sites.. If you want to do timepass - this is the best company to join.. catch bucket and get good pay even tho u do veryless work.. If u are someone who wants to grow, take a U turn ASAP.....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Pleasant

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Due to health issue I needed day shift or UK shift but HR informed to leave immediately any opportunity their will revert back till now nil response. Relieving letter after follow up with mails this week I have received Still looking forward to work in Alorica Thank you

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Focused only on freshers, experienced do not get much from here.

Dislikes

There is no window of opportunities through IJP's. For the experienced, they deny the IJP's keeping some exceptional reasons into picture like sick leaves. There is not good client relationship, Hire's for Amazon, but not much incentives and goodies as expected can try for Amazon directly instead of being a part of this company. Overall, not a great place to work permanently, for temporary reasons its a " YES ". Please be aware if you get into this company as a B.Tech or B.E Graduate. They say that they would be hiring you for a IT technical voice process. However, after the training they choose only a limited candidates like 5 out of 20. The others they will attract you for an other process s they need people for the other process. There are plenty of companies doing better in this aspect please choose them instead of choosing Alorica. When you join they would say that we got Work From Home opportunities that is a complete lie....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn’t like

Dislikes

During my maternity leave they asked me to quit and join back when I’m okay to rejoin they sent all my paperwork and when I went to join back they said no rehiring for me

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing which I liked here that I was able to set up my own team

Dislikes

Everything. There promotion and appraisal sucks. They do not answer any questions when asked about non hike. There are bunch of senior management who do not bother about employees. There is no positive feedback process. You are sent stinkers without actual feedback. They only give benefits to the ones who call into their feet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I liked the environment and the ambience we used to work. I liked the recruitment process and team which convinced me to join Alorica

Dislikes

I faced many issued with the Alorica Management team. It was a terrible-terrible experience with the HR and the Team lead were of no use. And most important thing, people working above our designation were least helpful when we needed them.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The shift timings was peaceful for a while!

Dislikes

QA supervisor John Andrew! Worst QA TM who has to learn a lot of leadership qualities and has no idea what he is doing in this role and 99% dependent on his QAs. The only reason for me to quit Alorica was John Andrew! Somebody has to give him a feedback.

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.