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Accenture Customer Support Executive Reviews

based on 64 reviews
Updated 22 Oct, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.4

Company culture

3.4

Salary & Benefits

3.3

Skill development

3.1

Job Security

3.0

Work-Life balance

3.0

Work Satisfaction

2.7

Promotions/Appraisal

Top Mentions in Accenture Customer Support Executive Reviews

64 reviews found

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Top Accenture Customer Support Executive Interview Questions

Q1. How to handle a difficult customer
Q2. how can you handle customer who angry
Q3. how can you handle and escalation call
Q4. Speak on a certain topic
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People also ask about Accenture's Customer Support Executives

How is Accenture to work for?
Accenture is rated 3.4 out of 5, based on 64 reviews by employees on AmbitionBox. Accenture is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Accenture read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Accenture?
According to AmbitionBox ratings, Accenture employees rate its salary and benefits as 3.4 out of 5. You can know more about Accenture Salaries at AmbitionBox
How is the work culture at Accenture?
Work culture is rated 3.4 at Accenture by 64 employees. While job security is rated 3.1 and work-life balance is rated 3.0 at Accenture. Read detailed reviews by employees of Accenture on AmbitionBox.

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Gender Based Ratings for Accenture Customer Support Executive

based on 60 reviews
3.2
Rated by 40 Women

Rated 3.4 for Salary & Benefits and 3.2 for Company Culture

women
3.6
Rated by 20 Men

Rated 3.9 for Company Culture and 3.9 for Skill Development

men

Working Days for Accenture Customer Support Executive

based on 64 reviews
Rotational Shift
58%
Monday to Friday
28%
Monday to Saturday
7%
Other
5%
Alternate Saturday off
2%

Work Timings for Accenture Customer Support Executive

based on 64 reviews
Flexible timing
Strict (9am - 7pm)
Strict (8.30pm - 6.30pm)
44%
7%
4%
45% employees reported other strict timings

Shift Timings for Accenture Customer Support Executive

based on 64 reviews
Day shift
Night shift
62%
38%

Business Travel for Accenture Customer Support Executive

based on 64 reviews
No travel
61%
Within city
29%
International travel
5%
Within country
5%
Accenture Customer Support Executive Salary
based on 342 salaries
₹1.6 L/yr - ₹7.5 L/yr
60% more than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+4 more benefits
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