Accenture Non Voice Customer Care Executive Reviews

Likes

Culture

Dislikes

There are no promotions being awarded to deserving employees, and favoritism is clearly influencing decisions. This situation needs to be addressed immediately.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like anything about Accenture while I was working for the project Verizon because of this project my thoughts for Accenture changed alot.

Dislikes

No job security along with long working hours with strict parameters which are not even achievable that is why resigning rate is way too high if we compare it with hiring. Out of 16 people batch only 2 to 3 people left after the training. The process is Verizon which is too worst to work. Please avoid if they offer you to work for Verizon.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Transportation, work culture, WFH

Dislikes

Internal employees are not getting paid as per market value, like me i have not get any increment since 2 years and promotion from 2021. All preferences are giving to women and not considering mens hard work from last 3 years mostly because of diversity.

Likes

Work Place, Ambiance is Good. People's are cooperative and very professional.

Dislikes

They Lay off employees if the employee is unable to clear the assessments. Extremely high expectations and Target's in up selling. It's not purely customer service but basically a sales work that conduct customer service. Some people keep grudges (senior's) due to that it's really hard to work professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work policies, infrastructure capmus and hybrid working policy Cab pick drop facility

Dislikes

I worked for supply chain for 4years with early 1lac increment even after 4yrs Warranty claim process domain

Work Details

Work policy: 1week per month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Hybrid (2 days office), laptop is provided rather desktop, salary on time

Dislikes

long working hours including weekends during close, minimal increment, work pressure.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The vacation policy here is truly generous, making it easy to plan time off without stress Employees enjoy excellent health insurance plans that cover a wide range of medical needs, reducing any concerns about healthcare costs

Dislikes

A fast-paced work environment that keeps things exciting and fresh.

Likes

The company trusts its employees to manage their time effectively, which creates a great sense of autonomy and accountability The atmosphere here is incredibly relaxed, making it easy to focus on your work while also enjoying a healthy worklife balance

Dislikes

The company is committed to employee happiness and creating a positive work culture. Regular recognition and appreciation for employees' hard work and contributions.

Likes

The work culture is collaborative, inclusive, and promotes open communication at all levels There are always opportunities to learn new skills and grow professionally, supported by training and mentorship programs

Dislikes

The company encourages employees to think outside the box and take risks, with the freedom to propose new ideas and drive change

Likes

The company supports a collaborative and positive work environment where teams work together towards common goals A diverse workforce brings a range of ideas and viewpoints, leading to innovative solutions and a more dynamic work environment Employees have access to mentorship and development programs, helping you advance in your career

Dislikes

This company genuinely cares about its employees’ wellbeing, offering amazing wellness programs, gym memberships, and mental health resources Transparent communication is encouraged, making it easy to voice ideas, ask questions, and share feedback

Likes

The work culture is incredibly supportive, with a strong sense of camaraderie among team members Leaders are approachable and actively encourage employees to pursue their passions and achieve their goals

Dislikes

Whether it's gym memberships or mental health resources, the company provides access to various wellness programs to help employees maintain a healthy lifestyle

Likes

Teams work well together, sharing a sense of trust and respect, which enhances productivity and morale Mentorship opportunities are diverse and inclusive, catering to a wide range of professional interests and backgrounds

Dislikes

Colleagues are always willing to mentor others, offering valuable insights into new technologies and best practices