Accenture Customer Service Advisor Reviews

Likes

I don't like anything about Accenture while I was working for the project Verizon because of this project my thoughts for Accenture changed alot.

Dislikes

No job security along with long working hours with strict parameters which are not even achievable that is why resigning rate is way too high if we compare it with hiring. Out of 16 people batch only 2 to 3 people left after the training. The process is Verizon which is too worst to work. Please avoid if they offer you to work for Verizon.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Transportation, work culture, WFH

Dislikes

Internal employees are not getting paid as per market value, like me i have not get any increment since 2 years and promotion from 2021. All preferences are giving to women and not considering mens hard work from last 3 years mostly because of diversity.

Likes

Work Place, Ambiance is Good. People's are cooperative and very professional.

Dislikes

They Lay off employees if the employee is unable to clear the assessments. Extremely high expectations and Target's in up selling. It's not purely customer service but basically a sales work that conduct customer service. Some people keep grudges (senior's) due to that it's really hard to work professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Usual things that come with a big brand like office spaces and facilities and on time salary

Dislikes

They don't care if it is Covid or not, they will lay you off whenever they feel like it. Work place politics is amongst the worst rampant favouritism and lack of culture and ethics.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

> Good amount of clients > Lots of learning resources > Flexible working > Good work life balance, also depends on client though > Compensation at par with market standard

Dislikes

> HR and HR system is absolute crap

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you take on Responsibilities you get a lot of exposure resulting promotion and hikes .but at the end of the day it all depends on the kind of person you report to

Dislikes

Workload can be a bit on the high side and they never recognize it as overtime

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best company I have ever worked with. I left as I had to come back to Kolkata from Delhi... My Manager Mr Deepak Kumar Verma was not only my manager, he was like my teacher, elder brother, best coach who used to scold me also but also love me the most.. I miss him badly... I wish I could work with him again.... HR team was also excellent....

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Perks and benefits

Dislikes

For freshers you can't choose your own preferred domain. For me I want coding role but they assigned and trained me in SAP Basis domain.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

If you get a good project with good people you are sorted and so is your compensation and promotion. The policies, Tech and everything else is top notch.

Dislikes

Managers control you promotion and compensation and so you have to be a licker to be in their good books.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Expect Salary everything is too bad

Dislikes

There is 0 worklife balance also the experience I had while onboarding is something I'll never wish for my worst enemy plus the there is 0 support from my management on my situation

Work Details

Work policy: 1 day

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company has sat and Sun off. Company has few good services like team outing and team lunch.

Dislikes

Multiple dislikes don't know if I can fit here 1) company has team outing and lunch but on paper. Team outing does happens but every six months but somewhere to your nearest mall. 2) now it's 4th year no promotion till now. 3) There is a saying here "if you want promotion either go to banglore or wear a saree". 4) There is a huge discrimination with males in the name of women empowerment. 5) Increments are good if have a god father, but if you are common hard and smart working guy forget it. 6) No one is going to listen you. 7) I wrote an email to HR 3 years ago still she did not respond....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

When you join they offer good package and joining bonus.

Dislikes

There is low or no growth in terms of promotion and salary. Too many checks when during promotion cycle and management doesn't care until you resigned.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.