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Engaged Employer

Fusion CX

Compare

3.5

based on 1.5k Reviews

54 Fusion CX Jobs

International Customer Service Associate

Fusion CX

3.5

based on 1.5k Reviews

0-3 years

₹ 1 - 2.1L/yr (AmbitionBox estimate)

Kolkata

1 vacancy

International Customer Service Associate

Fusion CX

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Operating Customer Support Recruitment CSA Training Customer Experience Management

+ 1 more

Job Description

Hiring Multiple International Customer Service Associate in Kolkata International Customer Service Associate Kolkata

Are you looking for jobs in Kolkata that provide an opportunity to work with international clientsDo you want to develop your career in the customer service industry with a top player in the CX spaceFusion CX is hiring for an exciting CSA job vacancy in Kolkata that offers exposure to global markets, a supportive work environment, and ample growth potential. As an International Customer Service Associate (CSA) in Kolkata, you will play a crucial role in delivering world-class voice-based support to international customers across the globe, ensuring exceptional service with a keen eye for detail and accuracy. Join our team at Fusion CX and take the next step in your career with a company that values its people and invests in their success. Multiple openings await; apply now!

Job Description International Customer Service Associate

Role responsibilities of an International Customer Service Associate in Fusion CX Kolkata:

Provide Voice-based support to customers.
Should have a high level of attention to detail and accuracy.
Should have computer operating knowledge.

Job Requirements International Customer Service Associate

The qualities and attributes of an ideal candidate for the International Customer Service Associate in Kolkata:

Bachelor s degree
Excellent English communication skills.
Should be willing to work US and UK shifts.
Should be willing to work in the office
Candidates who are pursuing their graduation from distance learning can also apply, but they must ensure that the examinations are taken after 06 months from the date of joining.
Freshers can also apply.

Why Join Fusion CX

At Fusion CX, we don t just offer a job we offer a career journey. If you re seeking jobs in Kolkata with a dynamic, global reach and want to work for a company that values your growth, Fusion CX is the place for you. We believe in creating a culture of growth where employees are given the resources, training, and support they need to succeed. Join us as an international customer service associate in Kolkata and enjoy the following opportunities:

Employee-Centric Culture: At Fusion CX, our people are at the heart of everything we do. We provide comprehensive training, mentorship programs, and a collaborative environment that fosters career growth and personal development.
Career Development: This CSA job vacancy in Kolkata offers significant opportunities for professional advancement within the organization and the customer service sector. We believe in promoting from within and offer clear career progression for dedicated and motivated candidates.
Work-Life Balance: We understand the importance of balancing work and personal life. Enjoy a fixed CTC with a 5-day work week, offering stability and the flexibility to pursue your personal goals outside of work.
Global Exposure: Work with international clients and gain valuable experience handling customer support across global markets. This is a great opportunity to enhance your professional skills and broaden your career horizons.
Supportive Team: Join a company that focuses on excellence in customer experience. At Fusion CX, you ll be part of a supportive team that encourages collaboration and recognizes the contributions of each team member.

Employment Type: Full Time, Permanent

Read full job description

Fusion CX Interview Questions & Tips

Prepare for Fusion CX Customer Service Associate roles with real interview advice

Top Fusion CX Customer Service Associate Interview Questions

Q1. 2- What is BPO and it's complete name?

asked in Customer Care Executive interview

View answers (5)

Q2. Do you have desktop or laptop? Are you familiar with system? Do you have broadband connection? Are you comfortable with rotational shift and ... read more

asked in Customer Care Executive interview

View answer (1)

Q3. Are you comfortable to solve customer queries over email or phone?

asked in Customer Care Executive interview

View answer (1)

View all 35 questions

What people at Fusion CX are saying

3.6

Rating based on 97 Customer Service Associate reviews

Anonymous · Customer Success, Service & Operations in Kolkata

Likes

Job Stability and IJP is the two thing I like most about the company

Job security - Good

Dislikes

Apart IJP and job Stability there's nothing good, do not expect to get any appraisal in current position unless you get promotion, There's lot of politics happening in management level which is concerning.