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10 Ninety One Cycle Jobs

Customer Service Associate

0-2 years

Ahmedabad

1 vacancy

Customer Service Associate

Ninety One Cycle

posted 4mon ago

Job Description


Who you are:
A passionate individual who is excited about solving any issues faced by our costumes and be proactive in ensuring that our customers have the best experience with our cycles.
Role & Responsibilities:
  • Respond to customer queries via email, phone call, and any other mandated channel
  • Keep track of deadlines and ensure that customers issues are resolved in time
  • Work with different departments to find optimum solutions
  • Improve customer experience and quality of service
  • Be proactive in recording customer inquiries and feedback
Job Qualifications:
  • Passion for helping customers and resolving issues faced by customers
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Ability to speak well to customers
  • Proficient in Hindi and English required, knowledge of any other Southern languages is a plus
  • Prior experience in customer service and knowledge of customer care software such as Freshdesk preferred

Employment Type: Full Time, Permanent

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What people at Ninety One Cycle are saying

What Ninety One Cycle employees are saying about work life

based on 22 employees
69%
70%
47%
100%
Flexible timing
Monday to Saturday
Within country
Day Shift
View more insights

Ninety One Cycle Benefits

Submitted by Company
Cafeteria
Team Outings
Job Training
Health Insurance
Soft Skill Training
Free Food +1 more
Submitted by Employees
Health Insurance
Work From Home
Free Transport
Cafeteria
Free Food
Team Outings +6 more
View more benefits

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