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53 Fusion CX Jobs

Customer Service Associate (CSA)

0-3 years

Kolkata

1 vacancy

Customer Service Associate (CSA)

Fusion CX

posted 3mon ago

Job Description

  • Provide Voice-based support to customers.
  • Must have a high level of attention to detail and accuracy.
Job Requirements Customer Service Associate (CSA)
Preferred candidate profile for the DRA-certified customer service associates, fluent in Assamese in Kolkata:
  • Bachelor s degree
  • DRA certification
  • Excellent Assamese and English communication skills.
  • Should be willing to work in rotational shift.
  • Should be willing to work in the office
  • Candidates who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining.
  • Freshers can also apply

Employment Type: Full Time, Permanent

Read full job description

Fusion CX Interview Questions & Tips

Prepare for Fusion CX Customer Service Associate (Csa) roles with real interview advice

Top Fusion CX Customer Service Associate (Csa) Interview Questions

Q1. 2- What is BPO and it's complete name?
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have broadband connection? Are you comfortable with rotational shift and ... read more
Q3. Are you comfortable to solve customer queries over email or phone?
View all 35 questions

What people at Fusion CX are saying

4.0
 Rating based on 1 Customer Service Associate (Csa) review

Likes

Fusion has some good tl's and their audit person is also pretty good they have good flexible manger who listen the tl's and do all the work

  • Salary - Good
  • +5 more
Dislikes

Good ., Jkvh. B

Read 1 Customer Service Associate (Csa) review

Customer Service Associate (Csa) salary at Fusion CX

reported by 1 employee with 1 years exp.
₹1.4 L/yr - ₹1.8 L/yr
24% less than the average Customer Service Associate (Csa) Salary in India
View more details

What Fusion CX employees are saying about work life

based on 1.5k employees
54%
48%
67%
84%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Fusion CX Benefits

Submitted by Company
Job Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Cafeteria
Free Transport
Health Insurance +6 more
View more benefits

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Fusion CX Kolkata Office Location

View all
Kolkata, West Bengal Office
Headquarter
Y9, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091, IN Kolkata, West Bengal
700091

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