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Yes Bank Customer Care Executive Interview Questions and Answers

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Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. About my previous work
  • Q2. What is SOP, SLA, TAT
  • Q3. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
2

Aptitude Test Round

MATHS, REASONING , PERSONALITY TEST

3

HR Round (1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

Group Discussion Round

Bollywood related questions

2

One-on-one Round (2 Questions)

  • Q1. What is better I phone ya android
  • Q2. Who is better urfi javed ya rakhi
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. What is the credit
  • Q2. How many types of credit card use
  • Q3. What is the bank
2

Case Study Round

Candidate. Work and beehive how solved customer s

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Approached by Company and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

A topic is given to speak to check if you are fluent in English and Hindi.

3

One-on-one Round (1 Question)

  • Q1. Why is you age high 28 years ? And then rejected because of age.

Interview Preparation Tips

Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
 -

2 Interview Rounds

1

Assignment Round

Like Genrel knowledge

2

Aptitude Test Round

You have came a angry customer. How will you handle .

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (8 Questions)

  • Q1. How should people talk?
  • Q2. Ok, i liked you experience
  • Q3. What can you do for our company?
  • Q4. Live if necessary and you have to work?
  • Q5. How much do you want your salary
  • Q6. Well i selected you to this company
  • Q7. It will work well
  • Q8. Ok you can go now

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Recruitment Consulltant and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. Technical expecially and technical information then problem solving
  • Q2. Technical issues. Customercare suprot

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support problem and customer feedback immediately problem solving

2 Interview Rounds

1

Aptitude Test Round

Some basic Q about englisg grammer

2

HR Round (2 Questions)

  • Q1. Asking Q about custoner care
  • Q2. Asking Q about what is customer care inbound outbound basic Q of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and you just need to ans basic Q all the best

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Yes Bank Customer Care Executive Salary
based on 27 salaries
₹1.8 L/yr - ₹4 L/yr
8% more than the average Customer Care Executive Salary in India
View more details

Yes Bank Customer Care Executive Reviews and Ratings

based on 3 reviews

3.1/5

Rating in categories

3.0

Skill development

3.3

Work-Life balance

3.3

Salary & Benefits

3.3

Job Security

3.7

Company culture

3.3

Promotions/Appraisal

3.6

Work Satisfaction

Explore 3 Reviews and Ratings
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