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IDBI Bank Customer Care Executive Interview Questions and Answers

Updated 21 Apr 2022

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Customer Care Executive Interview Questions

user image Anonymous

posted on 21 Apr 2022

2 Interview Rounds

1

Aptitude Test Round

Some basic Q about englisg grammer

2

HR Round (2 Questions)

  • Q1. Asking Q about custoner care
  • Q2. Asking Q about what is customer care inbound outbound basic Q of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and you just need to ans basic Q all the best

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. About my previous work
  • Q2. What is SOP, SLA, TAT
  • Q3. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you?
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

3 Interview Rounds

1

Aptitude Test Round

100 marks aptitude test

2

Aptitude Test Round

100 marks of reasoning test

3

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Approached by Company and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

A topic is given to speak to check if you are fluent in English and Hindi.

3

One-on-one Round (1 Question)

  • Q1. Why is you age high 28 years ? And then rejected because of age.

Interview Preparation Tips

Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
 -

2 Interview Rounds

1

Assignment Round

Like Genrel knowledge

2

Aptitude Test Round

You have came a angry customer. How will you handle .

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Oct 2023.

2 Interview Rounds

1

Group Discussion Round

LIFE IS BEAUTIFUL IN TODAYS DIGITAL WORLD

2

HR Round (1 Question)

  • Q1. WHEN AND HOW FAST CAN YOU JOIN
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell us about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and gave answer with smile and positive attitude.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Quantitative aptitude reasoning English skills

2

QRE Round (1 Question)

  • Q1. No interview for this role

I applied via Recruitment Consultant and was interviewed in Jan 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence matters

IDBI Bank Interview FAQs

How many rounds are there in IDBI Bank Customer Care Executive interview?
IDBI Bank interview process usually has 2 rounds. The most common rounds in the IDBI Bank interview process are HR and Aptitude Test.
What are the top questions asked in IDBI Bank Customer Care Executive interview?

Some of the top questions asked at the IDBI Bank Customer Care Executive interview -

  1. asking Q about what is customer care inbound outbound basic Q of interv...read more
  2. asking Q about custoner c...read more

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IDBI Bank Customer Care Executive Salary
based on 6 salaries
₹1.5 L/yr - ₹2.5 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

IDBI Bank Customer Care Executive Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-Life balance

5.0

Salary & Benefits

4.7

Job Security

4.0

Company culture

4.3

Promotions/Appraisal

4.7

Work Satisfaction

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