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AU Small Finance Bank Customer Care Executive Interview Questions and Answers

Updated 1 Nov 2023

AU Small Finance Bank Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

LIFE IS BEAUTIFUL IN TODAYS DIGITAL WORLD

Round 2 - HR 

(1 Question)

  • Q1. WHEN AND HOW FAST CAN YOU JOIN

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Just go with confidence tell what can you will do .questions are banking related sales related.operation too

Interview Questionnaire 

1 Question

  • Q1. About roll and bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and aggressive

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to improve your work?
  • Q2. How to build your team ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Better interview opposite

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What were your prior assignments?
  • Q2. 1. How will you accuire new to bank customers? 2. How to intend to sell the products which other banks are offering?
  • Ans. 

    To acquire new to bank customers, I will focus on targeted marketing and personalized customer experiences. To sell products offered by other banks, I will highlight our unique value proposition and benefits.

    • Develop targeted marketing campaigns based on customer demographics and behavior

    • Offer personalized customer experiences through digital channels and in-person interactions

    • Leverage data analytics to identify potenti...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Why do you want to join Jana Small Finance Bank?
  • Q2. I want to change to Jana because i see Jana to be a potential career growth path for me. If i get the oppertunity to join Jana im sure i will be able to use my skills for the betterment for both myself and...

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive and try to answer the questions without hesitation.
if you don't know about any particular topic in the discussion feel free to say that "im not sure", this leaves a positive sign for the person interviewing.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. What is marketing
  • Ans. 

    Marketing is the process of promoting and selling products or services by understanding customer needs and creating value.

    • Marketing involves identifying customer needs and wants

    • Creating products or services that satisfy those needs

    • Promoting and communicating the value of the products or services

    • Selling and distributing the products or services

    • Examples include advertising campaigns, social media marketing, and market re

  • Answered by AI
  • Q2. Field sales experience
  • Ans. 

    Extensive field sales experience in various industries

    • Managed a team of field sales representatives across multiple regions

    • Developed and implemented sales strategies to drive revenue growth

    • Established and maintained relationships with key clients and partners

    • Utilized CRM systems to track sales activities and performance

    • Regularly met and exceeded sales targets and quotas

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Where are you working before?
  • Q2. Tell me about yourself and work experience you have?

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest that don't choose this bank for work.culture is not so good. You just forget that you have a family if you working in this bank.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Personal questions and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not apply for job here

I applied via Naukri.com and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What tell about your background
  • Q2. My name , my qualification, father and mother, details and my job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is deepoo singh from kalyan i have 2 brother and 1 sister my father is farmer and mother house wife my education graduate complete in 2013 and five year bainking experience hdfc , icici, rural development finance, till time jana small finance bank Ltd

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Where you see yourself after 4 year?Tell me something about Mutual Fund Markets , Equity &Debt investment
  • Q2. Why Bond market is going good in India
  • Ans. 

    Bond market in India is performing well due to various factors.

    • Low interest rates have led to increased demand for bonds

    • Government's borrowing program has been well received by investors

    • Investors are looking for safe investment options amidst market volatility

    • Foreign investors have shown interest in Indian bonds

    • RBI's measures to increase liquidity in the market have also contributed to the growth

  • Answered by AI
  • Q3. Situational based questions
  • Q4. Calcautaion

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good! Don't forget the basics of MBA

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Customer Care Executive interview?
AU Small Finance Bank interview process usually has 3 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, Group Discussion and HR.

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AU Small Finance Bank Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
AU Small Finance Bank Customer Care Executive Salary
based on 17 salaries
₹1.2 L/yr - ₹3 L/yr
14% less than the average Customer Care Executive Salary in India
View more details

AU Small Finance Bank Customer Care Executive Reviews and Ratings

based on 39 reviews

4.5/5

Rating in categories

4.5

Skill development

4.3

Work-life balance

4.1

Salary

4.4

Job security

4.5

Company culture

4.0

Promotions

4.4

Work satisfaction

Explore 39 Reviews and Ratings
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