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AU Small Finance Bank Customer Care Executive Interview Questions and Answers

Updated 1 Nov 2023

AU Small Finance Bank Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

LIFE IS BEAUTIFUL IN TODAYS DIGITAL WORLD

Round 2 - HR 

(1 Question)

  • Q1. WHEN AND HOW FAST CAN YOU JOIN

Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell us about last work ex?
  • Q2. What is Kyc?
  • Ans. 

    KYC stands for Know Your Customer. It is a process of verifying the identity of a customer before providing them with a service.

    • KYC is a regulatory requirement in many industries such as banking, insurance, and telecommunications.

    • It involves collecting and verifying personal information such as name, address, and identification documents.

    • The purpose of KYC is to prevent fraud, money laundering, and terrorist financing.

    • ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear your all concept of banking, last work experience

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They will ask you both objective and subjective questions regarding your job role and may be current affairs.
  • Q2. Before interview be prepared about the particular organization, about the job role, and knowledge about academic subjects etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and say qualitative answers.

Interview Questionnaire 

1 Question

  • Q1. Just go with confidence tell what can you will do .questions are banking related sales related.operation too

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about yourself
  • Q2. Previous or current Job roles and responsibilities
  • Q3. Career changing reason

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and words must be clear.

Interview Questionnaire 

1 Question

  • Q1. About previous working

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear concept of banking.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. He asked me my previous work experience .
  • Q2. He asked me some basic mathematics.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you beginner in banking than that is best opportunity for you.
But if you experienced than don't join utkarsh small finance bank Ltd.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Experience for previous organization
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Conditional Formating ?
  • Ans. 

    Conditional formatting is a feature in software applications that allows users to apply formatting to cells based on specified conditions.

    • Allows users to highlight important data based on specific criteria

    • Can be used to visually represent trends or outliers in data

    • Commonly used in spreadsheet programs like Microsoft Excel

  • Answered by AI
  • Q2. What is Pivot table?
  • Ans. 

    A pivot table is a data summarization tool used in spreadsheet programs where data can be rearranged and summarized in various ways.

    • Pivot tables allow users to quickly summarize and analyze large datasets.

    • Users can rearrange rows and columns to view different perspectives of the data.

    • Aggregations such as sum, average, count, etc. can be applied to the data.

    • Users can easily create charts and graphs based on the pivot ta...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me your Backgroumd
  • Ans. 

    Experienced senior executive with a background in leading teams, driving business growth, and implementing strategic initiatives.

    • Led cross-functional teams to achieve company goals

    • Implemented successful strategic initiatives to drive revenue growth

    • Extensive experience in budget management and financial analysis

    • Strong track record of building and maintaining key client relationships

  • Answered by AI
  • Q2. What are you doing in previous job ?

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Senior Executive interview:
  • MS Office

Interview Questionnaire 

1 Question

  • Q1. About roll and bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and aggressive

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Customer Care Executive interview?
AU Small Finance Bank interview process usually has 3 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, Group Discussion and HR.

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AU Small Finance Bank Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
AU Small Finance Bank Customer Care Executive Salary
based on 17 salaries
₹1.2 L/yr - ₹3 L/yr
14% less than the average Customer Care Executive Salary in India
View more details

AU Small Finance Bank Customer Care Executive Reviews and Ratings

based on 39 reviews

4.5/5

Rating in categories

4.5

Skill development

4.3

Work-life balance

4.1

Salary

4.4

Job security

4.5

Company culture

4.0

Promotions

4.4

Work satisfaction

Explore 39 Reviews and Ratings
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