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WNS Technical Support Engineer Interview Questions and Answers for Freshers

Updated 23 Dec 2021

WNS Technical Support Engineer Interview Experiences for Freshers

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. What is the intranet
  • Ans. 

    An intranet is a private network that is only accessible to authorized users within an organization.

    • Intranets are used for internal communication, collaboration, and sharing of resources.

    • They can include company news, employee directories, and internal applications.

    • Intranets are typically accessed through a web browser and require authentication.

    • They are different from the internet, which is a public network accessible...

  • Answered by AI

Skills evaluated in this interview

Software Engineer | Technical Support Engineer interview

user image Career Bhai

posted on 22 Nov 2021

Technical Support Engineer Interview Questions Asked at Other Companies for Fresher

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Q1. What is the difference between WAN and LAN
Q2. What will resistances connected to a source of voltage in series ... read more
Q3. What is IP address What are the classes of IP What is workgroup a ... read more
asked in Movate
Q4. What is TCP/IP and Osi Layer.
Q5. What are passive and active electrical components? ...

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic communication test
Round 2 - One-on-one 

(1 Question)

  • Q1. About windows server, adds, dhcp, dns
Round 3 - Assignment 

Versant test for communication

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about domain controller
  • Q2. What is Active Directory ?

Interview Preparation Tips

Topics to prepare for Teleperformance Technical Support Engineer interview:
  • CCNA
  • Cloud Computing
Interview preparation tips for other job seekers - Don’t join tp as a desktop support

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Why this company
  • Q3. Good quality service
  • Q4. A service provided as per the customer requirements n interest by hearing to customer query effectively and timely

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be truthful n confident .
2.Answer should not be too long or too short.
3.share required. Information completely
4.be very clear about it expectations in terms of salary n allowance.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself, How Much salary you are expecting, Are you ok with Rotational Shifts
Round 2 - Assessment 

(1 Question)

  • Q1. Versant or Essay writing
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction about job roles, Career growth, Salary discussions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Communication skills required, Able to complete the assessments that's it you can crack easily
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

That was simple test including general maths and english questions

Round 2 - Typing Test 

(1 Question)

  • Q1. Just we have to type 2 sentences in the given time
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Csat 

(2 Questions)

  • Q1. Focus on language
  • Q2. English related
Round 3 - HR 

(2 Questions)

  • Q1. Introduction and
  • Q2. Experience related
Round 4 - Technical 

(2 Questions)

  • Q1. Sata Bsod tech qs
  • Q2. Technical qs in

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Active directory domain service
  • Ans. 

    Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

    • AD DS stores information about network resources such as user accounts, computers, and printers.

    • It allows administrators to manage and secure network resources from a single location.

    • AD DS uses a hierarchical structure of domains and forests to organize resources.

    • It supp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

WNS Interview FAQs

How many rounds are there in WNS Technical Support Engineer interview for freshers?
WNS interview process for freshers usually has 2 rounds. The most common rounds in the WNS interview process for freshers are Resume Shortlist and Technical.
How to prepare for WNS Technical Support Engineer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are CMS, Genesys, IT Operations, SIP and SLA.
What are the top questions asked in WNS Technical Support Engineer interview for freshers?

Some of the top questions asked at the WNS Technical Support Engineer interview for freshers -

  1. What is the intran...read more
  2. To resolve user issue, which software you will choose for to take remo...read more

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WNS Technical Support Engineer Salary
based on 122 salaries
₹1.2 L/yr - ₹4.5 L/yr
41% less than the average Technical Support Engineer Salary in India
View more details

WNS Technical Support Engineer Reviews and Ratings

based on 21 reviews

4.0/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

2.9

Salary

3.8

Job security

4.0

Company culture

2.2

Promotions

3.6

Work satisfaction

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