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WNS Technical Support Engineer Interview Questions and Answers for Experienced

Updated 7 Jul 2022

WNS Technical Support Engineer Interview Experiences for Experienced

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 7 Jul 2022

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.
  • Ans. 

    I would choose remote desktop software like TeamViewer or AnyDesk to take remote and resolve user issues.

    • Remote desktop software allows me to access the user's computer remotely and troubleshoot the issue directly.

    • TeamViewer and AnyDesk are popular choices for remote desktop access as they provide secure and reliable connections.

    • These software solutions offer features like file transfer, screen sharing, and remote cont...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.

Interview questions from similar companies

Software Engineer Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. That place how I am work
    • Add your answer
  • Q2. What is software engineer
  • Ans. 

    A software engineer is a professional who designs, develops, and maintains software applications.

    • Designs and develops software applications

    • Uses programming languages and tools to write code

    • Tests and debugs software to ensure it functions properly

    • Collaborates with other engineers and stakeholders to ensure software meets requirements

    • Continuously learns and adapts to new technologies and industry trends

    • Answered by AI
    Add your answer
  • Q3. What is technical science
  • Ans. 

    Technical science is the application of scientific principles and methods to solve practical problems in technology.

    • It involves the use of scientific knowledge to design, develop, and improve technology.

    • Examples include computer science, electrical engineering, and mechanical engineering.

    • Technical science is interdisciplinary, drawing on knowledge from physics, chemistry, and mathematics.

    • It is essential for innovation ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but I stayed test it lasted for about one hour 10 minutes this interview wanted to test both me knowledge and wanted to test both my knowledge and communication skill most of the question asked Tu Meri related to mine bi touch circular computer science related topics a started a lost of basic related to my projects

Software Engineer Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 May 2021

Interview Questionnaire 

1 Question

  • Q1. To develop a product catalogue in core Java using Maven.
    • Add your answer

Senior Software Engineer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Aug 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to efficient and optimized programming from front end technologies as well as back end
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should keep their basics clear and be conceptually strong. Try to explore new grounds as much as possible to write efficent and optimized programs whether it's front end or back end

Technical Support Engineer Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 31 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is RAM and ROM
  • Ans. 

    RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.

    • RAM is used to store data that is actively being used by the computer's operating system and applications.

    • RAM is faster to read from and write to compared to other types of storage.

    • Exampl...

    • Answered by AI
    View 1 more answer
  • Q2. Write a quick essay and JAM
  • Ans. 

    Technical Support Engineer is responsible for providing assistance and resolving technical issues.

    • Provide technical assistance to customers via phone, email, or chat

    • Troubleshoot and resolve hardware and software issues

    • Document and track customer issues and resolutions

    • Collaborate with other teams to escalate and resolve complex problems

    • Train customers on product usage and troubleshooting techniques

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should be much confident and calm, Not being in hurry would be an advantage.
It lasted for 30 mins and all 3 rounds were done in few minutes.
Keep all the points on CV ready ..They may thoroughly ask about each word.

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell us something about yourself.
    • Add your answer
  • Q2. Why do you want to switch jobs?
    • Add your answer
  • Q3. Why do you want to join Concentrix?
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What is active directory, fsmo roles, how to install AD role and promote to DC
  • Ans. 

    Active Directory is a Microsoft service that manages network resources and users. FSMO roles are used to manage AD operations.

    • Active Directory is a centralized database that stores information about network resources and users.

    • FSMO (Flexible Single Master Operations) roles are used to manage AD operations, such as domain naming, schema updates, and password changes.

    • To install AD role, go to Server Manager > Add Roles a...

    • Answered by AI
    Add your answer
  • Q2. Outlook troubleshooting, what is exchange and current exchange server version.
  • Ans. 

    Exchange is a Microsoft email and calendaring server. Current version is Exchange Server 2019.

    • Exchange is used for email and calendaring in Microsoft environments

    • Exchange Server 2019 is the latest version

    • Troubleshooting Outlook often involves checking Exchange connectivity

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What ever technology you mention in the interview be prepared to answer questions about that and prepare the topics in depth. Do not worry about not knowing the answer to all questions jut let the interviewer know you do not have an answer at the moment.

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

Technical Support Engineer Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 16 Aug 2020

I applied via Referral and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Why should I hire u? Tell me about your hobbies?
    • Add your answer
  • Q3. Describe your previous job role.
    • Add your answer
  • Q4. Technical questions according to your Destination and process.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication and Technical knowledge are very important skills to get selected.

Software Engineer Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 30 Sep 2021

I applied via Campus Placement and was interviewed before Sep 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basic knowledge about the topics in the resume

Software Engineer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 10 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Coding test

Round 2 - Technical 

(1 Question)

  • Q1. Technical round was asked technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic should be strong in the programming language you know
More about working at WNS

WNS Interview FAQs

How many rounds are there in WNS Technical Support Engineer interview for experienced candidates?
WNS interview process for experienced candidates usually has 2 rounds. The most common rounds in the WNS interview process for experienced candidates are Resume Shortlist and Technical.
How to prepare for WNS Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Finance, JSON, SQL, SQL Queries and Web Services.
What are the top questions asked in WNS Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the WNS Technical Support Engineer interview for experienced candidates -

  1. To resolve user issue, which software you will choose for to take remo...read more
  2. What is the intran...read more

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WNS Technical Support Engineer Salary
based on 114 salaries
₹1.5 L/yr - ₹4.5 L/yr
48% less than the average Technical Support Engineer Salary in India
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WNS Technical Support Engineer Reviews and Ratings

based on 23 reviews

4.0/5

Rating in categories

3.7

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3.4

Work-life balance

2.7

Salary

3.7

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4.1

Company culture

2.2

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3.5

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