WNS Associate Operations Executive Interview Questions and Answers

Random questions on aptitude

Q1. Professional work related questions
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Q2. Expertise in role
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Q1. Detailed description on JD
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Q2. Case studies along with core competencies questions
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Q1. Tell us about yourself
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Q1. Introducing myself
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Q2. Salary expectations
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Q1. Introduction about myself
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Q2. Relocation to Indore or Mohali
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Q1. Tell me about yourself.
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Q1. How do you manage SLA?
Ans. 
Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.
• Set clear and realistic SLA targets with stakeholders

• Regularly monitor performance against SLA metrics

• Implement processes to address any deviations from SLA

• Communicate effectively with team members and stakeholders about SLA expectations

• Use technology and tools to track and analyze SLA performance

• Provide reg
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Q1. Self introduction
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Q2. Previous work experience
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Q1. 1-First of all you have to wait for the whole day better come late most preferred at evening. They don't look for high english fluent voice people, prefer how active and sharply you answer their question a...read more
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Q2. Explain yourself, very normal question
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