i
HGS
Filter interviews by
Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.
Set clear and realistic SLA targets with stakeholders
Regularly monitor performance against SLA metrics
Implement processes to address any deviations from SLA
Communicate effectively with team members and stakeholders about SLA expectations
Use technology and tools to track and analyze SLA performance
Provide reg
Top trending discussions
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
I have 8 years of experience in operations management.
I have worked in various industries such as retail, healthcare, and technology.
Managed teams of up to 50 employees to ensure smooth operations.
Implemented process improvements resulting in cost savings and increased efficiency.
Led cross-functional projects to streamline operations and improve customer satisfaction.
I have managed a team of 15 people in my previous role as a Team Leader.
Managed a team of 15 people as a Team Leader
Provided guidance and support to team members
Allocated tasks and monitored progress
Conducted performance evaluations and provided feedback
posted on 16 Jan 2020
I applied via Naukri.com and was interviewed in Jul 2019. There were 8 interview rounds.
posted on 22 Jul 2024
posted on 23 Jan 2022
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
I have 8 years of experience in operations management.
I have worked in various industries such as retail, healthcare, and technology.
Managed teams of up to 50 employees to ensure smooth operations.
Implemented process improvements resulting in cost savings and increased efficiency.
Led cross-functional projects to streamline operations and improve customer satisfaction.
I have managed a team of 15 people in my previous role as a Team Leader.
Managed a team of 15 people as a Team Leader
Provided guidance and support to team members
Allocated tasks and monitored progress
Conducted performance evaluations and provided feedback
It will be about a project given to you while on Team lead position
posted on 5 Jul 2023
based on 1 interview
Interview experience
based on 11 reviews
Rating in categories
Senior Process Consultant
1.9k
salaries
| ₹1.5 L/yr - ₹5 L/yr |
Process Consultant
1.5k
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
Process Associate
854
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
Customer Relation Officer
706
salaries
| ₹0.9 L/yr - ₹6.1 L/yr |
Senior Process Associate
522
salaries
| ₹1.7 L/yr - ₹5 L/yr |
WNS
Teleperformance
Concentrix Corporation
Genpact