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Wipro Service Desk Analyst Interview Questions and Answers for Experienced
Updated
28 Oct 2022
2 interviews found
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Anonymous
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Assessment Round (2 Questions)
- Q1. What is your favourite movie and festival View Answers (1)
- Q2. What is you favorite cartoon.? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Karma Always comes with good fortunes, and will get you the great success, not just a tries
I applied via Naukri.com and was interviewed in Aug 2017.
6 Interview Rounds
Interview Questions
- Q1. General conversation
View Answers (1)
- Q2. Basic stuff
Add Answer
- Q3. Trouble shooting
Add Answer
Interview Preparation Tips
Round: Group Discussion
Experience: Facebook
Round: Resume Shortlist
Experience: Conversation about fac
Round: Test
Experience: Voice assessment
General Tips: Good experience..........
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Experience: Facebook
Round: Resume Shortlist
Experience: Conversation about fac
Round: Test
Experience: Voice assessment
General Tips: Good experience..........
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Service Desk Analyst Jobs at Wipro
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Self Introduction Add Answer
- Q2. Vocabulary test Add Answer
- Q3. Itil and vpn. role and responsibilities Add Answer
2
Technical Round (1 Question)
- Q1. Itil,vpn,role and responsibilities Add Answer
3
Technical Round (1 Question)
- Q1. Communication skills Add Answer
I applied via Company Website and was interviewed in Jul 2021.
Interview Questions
- Q1. Tell me about your self?
View Answers (1)
- Q2. What is Customer service,operating system , difference between ram & rom?
View Answers (1)
- Q3. Why do you want to choose IT?
Add Answer
- Q4. Are u comfortable for rotational shift & location
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview was good & HR behave me very well.overall amazing
Skills evaluated in this interview
Sonali Jadhav
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Difference between pst and ost View Answers (1)
I applied via Naukri.com and was interviewed in Sep 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. She asked about experience.
Strength and weakness.
Also she asked about the Add Answer
3
One-on-one Round (4 Questions)
- Q1. Basic questions of troubleshooting Add Answer
- Q2. Outlook troubleshooting Add Answer
- Q3. Citrix troubleshooting Add Answer
- Q4. VPN troubleshooting Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Seema Londhe
Interview experience
Excellent
Difficulty level
Easy
Duration
More than 8 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2023.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Good knowledge I catch good experience happy with job in TCS Add Answer
- Q2. My best job in TCS all over employees was good Add Answer
- Q3. Great work in TCS View Answers (1)
- Q4. Good experience catch Add Answer
- Q5. All over was good and I m happy Add Answer
2
Case Study Round
Nice experience all over good work in my life
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company good experience nice all over my work experience
I applied via Naukri.com and was interviewed in Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
Discuss about company
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication skills
Positive attitude
Testing concepts
Positive attitude
Testing concepts
I applied via Naukri.com and was interviewed in Aug 2020.
3 Interview Rounds
Interview Questions
- Q1. What do you understand by customer care service?
View Answers (87)
- Q2. Why customer care service is important for a company?
View Answers (25)
- Q3. Why customer care service is important during this COVID-19 pandemic?
View Answers (13)
- Q4. What do you understand by Apologize?
View Answers (9)
- Q5. What all changes would you like to do in your city and why?
View Answers (4)
- Q6. How this COVID-19 pandemic has been infected our economy?
View Answers (8)
- Q7. What do you understand by women impowerment?
View Answers (10)
- Q8. Tell us something about your hobbies.
View Answers (4)
- Q9. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View Answers (19)
Interview Preparation Tips
Interview preparation tips for other job seekers - * Be confident
* Quick answerable
* Talk in English
* Clear pronounciation
* Be polite
* Should have knowledge about current issues
* Quick answerable
* Talk in English
* Clear pronounciation
* Be polite
* Should have knowledge about current issues
I applied via Company Website and was interviewed in Aug 2020.
5 Interview Rounds
Interview Questions
- Q1. What would I do if I have a onsite opportunity ?
View Answers (4)
- Q2. Apart from corporate what is my dream job ?
View Answers (2)
- Q3. Family background in detail ?
Add Answer
- Q4. Why Accenture ?
View Answers (2)
- Q5. What did I learn from my previous job ?
View Answers (1)
- Q6. What did I implement in my previous job ?(suggestions given to improve the process)
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview is very good. I can't tel it was easy but preparation is very important.. you need to be very clear about your previous jobs ... Roles and responsibilities.... passion...etc with other common questions...
Wipro Interview FAQs
How many rounds are there in Wipro Service Desk Analyst interview for experienced candidates?
Wipro interview process for experienced candidates usually has 2 rounds. The most common rounds in the Wipro interview process for experienced candidates are Resume Shortlist.
How to prepare for Wipro Service Desk Analyst interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Service Desk, IT Service Desk, Troubleshooting, technical helpdesk and Communication Skills.
What are the top questions asked in Wipro Service Desk Analyst interview for experienced candidates?
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Wipro Service Desk Analyst Reviews and Ratings
based on 17 reviews
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