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Capgemini Service Desk Engineer Interview Questions and Answers
Updated
25 Sep 2024
1 interview found
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Popular
Sonali Jadhav
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Difference between pst and ost View Answers (1)
Service Desk Engineer Jobs at Capgemini
Interview questions from similar companies
Anonymous
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Oct 2024.
1 Interview Round
1
One-on-one Round (7 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Tell me about your project View Answers (1)
- Q3. Speak on any topic you like Add Answer
- Q4. Why do you want to join our company View Answers (1)
- Q5. Are you willing to do night shift View Answers (1)
- Q6. Are you able to commute Add Answer
- Q7. Any random question on your resume Add Answer
Interview experience
Average
Difficulty level
Easy
Duration
4-6 weeks
Result
No response
I applied via Company Website and was interviewed in Nov 2024.
1 Interview Round
1
Aptitude Test Round
Quant,verbal,reasoning
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Aug 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What is service desk View Answers (1)
- Q2. What is dns, domain, dhcp, router, modem View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and strong
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
-
I applied via Company Website and was interviewed in Jul 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just make sure to prepare for the skill they mentioned in HR mail for the role you apply.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Versant Round Round (1 Question)
- Q1. Versant Examination Add Answer
3
Technical Round (1 Question)
- Q1. How to Check IP ? View Answers (2)
4
Technical Round (2 Questions)
- Q1. How to flush IP View Answers (1)
- Q2. Open cmd
IPConfig/release,press enter
IPConfig/renew,press enter
IPConfig/flushdns,press enter Add Answer
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
2 Interview Rounds
1
Communication round Round (2 Questions)
- Q1. In communication round the asked about trouble shooting and vpn ,BPO token Add Answer
- Q2. Tell about ur self
Why did you leave the previous job Add Answer
2
Aptitude Test Round
Yeah question are similar to customer support
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills is very important in customer support
SHASHANK SOMVANSHI
I applied via Naukri.com and was interviewed in Jun 2021.
5 Interview Rounds
Interview Questions
- Q1. Basic IT related like Lan ND Wan, VPN , Active Directory , Router , Server , Strength and Weakness , Hobbies
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be Honest , Confident , Know about urself before interview , work on communication skills ND Basic IT knowledge
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is incident and service request? View Answers (1)
Skills evaluated in this interview
Abishek
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
It is the basic aptitude and maths problems
2
Group Discussion Round
They given the title we have to prepare and speak for 5mins
3
HR Round (1 Question)
- Q1. About the role and skills Add Answer
Capgemini Interview FAQs
How many rounds are there in Capgemini Service Desk Engineer interview?
Capgemini interview process usually has 1 rounds. The most common rounds in the Capgemini interview process are Technical.
How to prepare for Capgemini Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are Service Desk, IT Service Desk, Troubleshooting, IT Helpdesk and International Voice Process.
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