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Utkarsh Small Finance Bank Senior Collection Executive Interview Questions and Answers

Updated 21 Nov 2021

Utkarsh Small Finance Bank Senior Collection Executive Interview Experiences

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Only collection planning
  • Q2. Collection planning to personal work
  • Q3. How many days waiting until in joining kotak Mahindra Bank.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Collection planning
  • Q2. Collection details

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Collections Manager interview:
  • Payment Collection
Interview preparation tips for other job seekers - I will be thankful to kotak Mahindra Bank
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. One on one round
  • Q2. Dicesen Work in
  • Q3. Good decisen and work
  • Q4. Area loction this bank
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Aap ki education
  • Q2. Last company salary
  • Ans. 

    My last company salary was $50,000 per year.

    • My last company salary was $50,000 per year

    • I received a yearly salary of $50,000 at my previous job

    • My last company paid me $50,000 annually

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Age se kisi ke kaam ko mat dekhe
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1-Introduce your self what was your achievement and job responsibilities?
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.

    • Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.

    • Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.

    • Achievement: Reduced the average days...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduce yourself About your achievement
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.

    • Successfully reduced outstanding debts by 20% within 6 months

    • Consistently met or exceeded monthly collection targets for the past 3 years

    • Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate

    • Received Employee of the Month award twice for outstanding perfo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear all ,
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your work experience

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction including past experience and current profile
  • Q2. General knowledge about government roles and its implications in banking and financial sectors
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Last working company name
  • Ans. 

    ABC Collections Agency

    • Managed a team of 10 collectors

    • Implemented new collection strategies

    • Worked with clients to resolve outstanding debts

  • Answered by AI

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Utkarsh Small Finance Bank Senior Collection Executive Salary
based on 14 salaries
₹2.1 L/yr - ₹3.6 L/yr
17% less than the average Senior Collection Executive Salary in India
View more details

Utkarsh Small Finance Bank Senior Collection Executive Reviews and Ratings

based on 7 reviews

4.8/5

Rating in categories

4.4

Skill development

4.7

Work-Life balance

4.5

Salary & Benefits

4.8

Job Security

4.7

Company culture

3.6

Promotions/Appraisal

4.5

Work Satisfaction

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