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Kotak Mahindra Bank Collections Manager Interview Questions and Answers
Kotak Mahindra Bank Collections Manager Interview Experiences
5 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Only collection planning
- Q2. Collection planning to personal work
- Q3. How many days waiting until in joining kotak Mahindra Bank.
(2 Questions)
- Q1. Collection planning
- Q2. Collection details
Interview Preparation Tips
- Payment Collection
PRITISH SANJAY GAIKAR
Selected
(2 Questions)
- Q1. What is repo rate
- Q2. What is reverse repo rate
Group discussion topic is very flexible
Interview Preparation Tips
(1 Question)
- Q1. Last working company name
- Ans.
ABC Collections Agency
Managed a team of 10 collectors
Implemented new collection strategies
Worked with clients to resolve outstanding debts
What people are saying about Kotak Mahindra Bank
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
About collection and npa resolution
(1 Question)
- Q1. About collection
Interview Preparation Tips
Kotak Mahindra Bank interview questions for designations
I applied via Walk-in
Interview Questionnaire
1 Question
- Q1. What is knowledge on Productivity
- Ans.
Productivity knowledge refers to understanding and implementing strategies to maximize efficiency and output in a given task or process.
Productivity knowledge involves identifying and eliminating time-wasting activities.
It includes setting clear goals and priorities to focus on high-value tasks.
Understanding and utilizing tools and technologies that enhance productivity.
Implementing effective time management techniques...
Interview Preparation Tips
Interview questions from similar companies
(2 Questions)
- Q1. About collections
- Q2. What about NPA RESOLUTION
- Ans.
NPA resolution refers to the process of resolving non-performing assets in order to recover debts owed to the company.
NPA resolution involves identifying non-performing assets within the company's portfolio.
Strategies for NPA resolution may include restructuring loans, asset recovery, or legal action.
Effective NPA resolution is crucial for maintaining the financial health of the company and maximizing recovery of debts...
(2 Questions)
- Q1. What about collections
- Q2. How to solve NPA cases
- Ans.
To solve NPA cases, it is important to analyze the root cause, develop a repayment plan, and utilize legal actions if necessary.
Analyze the reasons for the NPA, such as financial difficulties or disputes
Work with the borrower to develop a repayment plan based on their financial situation
Utilize legal actions like sending demand letters or initiating legal proceedings if necessary
Regularly follow up with the borrower to...
(2 Questions)
- Q1. Package discussion
- Q2. Discussion with zonal manager
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About my work experience
- Q2. How to manage the pressure during not achieving the target.
- Ans.
To manage pressure when not achieving targets, focus on analyzing the reasons, setting smaller achievable goals, seeking support from team members, and staying positive.
Analyze the reasons for not achieving the target to identify areas for improvement
Break down the target into smaller, achievable goals to track progress and stay motivated
Seek support from team members or mentors to brainstorm solutions and share the wo...
(1 Question)
- Q1. How to manage the team to deliver the desired results as projected.
- Ans.
To manage the team effectively, set clear goals, provide support and resources, communicate regularly, monitor progress, and provide feedback.
Set clear goals and expectations for the team to ensure everyone is aligned towards the same objectives.
Provide necessary support, resources, and training to help team members achieve their targets.
Communicate regularly with the team to keep them informed about progress, challeng...
Interview Preparation Tips
I was interviewed before Nov 2018.
Interview Questionnaire
4 Questions
- Q1. Hr round ..is salary discussion round
- Q2. Very less salary hike
- Q3. Share ur previous experience ,how will you deal with this situation
- Q4. How will you deal with the customer
- Ans.
I will deal with customers by being empathetic, understanding, and providing solutions to their problems.
Listen actively to the customer's concerns and show empathy
Offer solutions or alternatives to resolve the issue
Maintain a professional and respectful attitude at all times
Follow up with the customer to ensure satisfaction
Document all interactions and resolutions for future reference
Interview Preparation Tips
(3 Questions)
- Q1. What work needs to be done in this area
- Q2. What will be the area of work?
- Q3. What facilities will be available along with the work?
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Tell me about your work experience
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Kotak Mahindra Bank Collections Manager Interview Process
based on 10 interviews
Interview experience
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Kotak Mahindra Bank Collections Manager Reviews and Ratings
based on 72 reviews
Rating in categories
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salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Deputy Manager
11.3k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
5.4k
salaries
| ₹4 L/yr - ₹12 L/yr |
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Senior Manager
3.5k
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