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Utkarsh Small Finance Bank Collection Officer Interview Questions and Answers for Freshers
Utkarsh Small Finance Bank Collection Officer Interview Experiences for Freshers
2 interviews found
(2 Questions)
- Q1. What is NPA profile.
- Ans.
NPA profile refers to the classification of non-performing assets in a bank's loan portfolio.
NPA profile categorizes loans based on their repayment status.
It helps in identifying the level of risk in a bank's loan portfolio.
Examples of NPA categories include substandard assets, doubtful assets, and loss assets.
- Q2. What will you do if a client does not pay the amount to the bank?
- Ans.
If a client does not pay the amount to the bank, I would follow up with reminders, offer payment plans, escalate to a supervisor, and as a last resort, initiate legal action.
Follow up with reminders via phone calls, emails, or letters.
Offer payment plans or negotiate a settlement to make it easier for the client to pay.
Escalate the issue to a supervisor or manager for further action.
As a last resort, initiate legal act...
Selected
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What is your quat
- Q2. What is your experience
Collection Officer Jobs at Utkarsh Small Finance Bank
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Jana Small Finance Bank
Anonymous
posted on 15 Jun 2021
Interview Questionnaire
1 Question
- Q1. How you deal to customer
- Ans.
As a Collection Officer, I deal with customers by maintaining a professional and empathetic approach.
Listen actively to understand the customer's concerns and needs.
Maintain a calm and patient demeanor, even in challenging situations.
Provide clear and concise explanations of payment options and consequences.
Offer assistance and explore possible solutions to help customers resolve their outstanding debts.
Follow up with ...
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What process do i need to join
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Al.pl.hl.CV.
Interview Preparation Tips
Collection Officer Interview Questions & Answers
Ujjivan Small Finance Bank
Anonymous
posted on 21 Jul 2021
I applied via Walk-in and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my self, Job profile, about product knowledge, past work experience etc etc.
Interview Preparation Tips
Collection Officer Interview Questions & Answers
Ujjivan Small Finance Bank
Anonymous
posted on 30 Jun 2022
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. About experience and reason for leaving current organization
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. What are your salary expectations?
Interview Preparation Tips
nagraj titare
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 5 interview rounds.
Interview time 12 candidates and 3-3 candidates Groups disscution
(2 Questions)
- Q1. Self introduction and my family details
- Q2. My self, my family details, education details
(1 Question)
- Q1. Any experience, fresher, salary details
(1 Question)
- Q1. My self details educational details
Self details my work detail
Interview Preparation Tips
Collection Officer Interview Questions & Answers
Jana Small Finance Bank
Anonymous
posted on 21 Feb 2022
I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
Utkarsh Small Finance Bank Interview FAQs
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Utkarsh Small Finance Bank Collection Officer Interview Process for Freshers
based on 2 interviews
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Utkarsh Small Finance Bank Collection Officer Reviews and Ratings
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