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Jana Small Finance Bank

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Jana Small Finance Bank Collection Officer Interview Questions and Answers

Updated 12 Jul 2023

Jana Small Finance Bank Collection Officer Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Keep it up, it's true simple
  • Q2. Tell me about your self?
  • Q3. You can take this company pressure?
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't worry it's true simple

I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have needed collection officer job

Collection Officer Interview Questions Asked at Other Companies

Q1. Petrol expense not provide the co category.why
Q2. What is collection how to handle cm in that time the cm not paid ... read more
Q3. what will you do at the situation customer denied the payment ?
Q4. What is Collection ??.. How to Collect the Money From Customer??. ... read more
Q5. What is the best way to recover the amount

Interview Questionnaire 

1 Question

  • Q1. How you deal to customer
  • Ans. 

    As a Collection Officer, I deal with customers by maintaining a professional and empathetic approach.

    • Listen actively to understand the customer's concerns and needs.

    • Maintain a calm and patient demeanor, even in challenging situations.

    • Provide clear and concise explanations of payment options and consequences.

    • Offer assistance and explore possible solutions to help customers resolve their outstanding debts.

    • Follow up with ...

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to make a customer
  • Ans. 

    To make a customer, build trust and provide value through personalized communication and exceptional service.

    • Listen actively to their needs and concerns

    • Offer tailored solutions to their problems

    • Provide exceptional service and follow-up

    • Build a relationship through personalized communication

    • Be transparent and honest in all interactions

  • Answered by AI

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. High salary
  • Q2. High salary of good
  • Q3. Good job high salary
  • Q4. Good job this company
  • Q5. High salary of good job this company
  • Q6. Hi ma DEWASHISH KUMAR SHARMA

Interview Preparation Tips

Interview preparation tips for other job seekers - high salary of good job

Interview Questionnaire 

1 Question

  • Q1. Why should hire you

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell about your self/ work experience/product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - When you have to do interview that time please ensure you are be professional and to be honest and smily face

I applied via Walk-in and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I need to my devlopment and company development
  • Q2. I believe for honestly work
  • Q3. Love for company

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience and smart work.
Thanku

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - No more question asked. Asked about your qualification, family members etc.

I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Q2. Tell me you positive
  • Q3. Explain about my project
  • Q4. How much salary do you expect
  • Q5. Any thing asking to me

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good one in face to face interview

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Collection Officer interview?
Jana Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Jana Small Finance Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Jana Small Finance Bank Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Recovery, Collections, Cash Collection, Banking and Sales.
What are the top questions asked in Jana Small Finance Bank Collection Officer interview?

Some of the top questions asked at the Jana Small Finance Bank Collection Officer interview -

  1. How you deal to custom...read more
  2. Keep it up, it's true sim...read more

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Jana Small Finance Bank Collection Officer Interview Process

based on 6 interviews

Interview experience

4.5
  
Good
View more
Jana Small Finance Bank Collection Officer Salary
based on 209 salaries
₹1.3 L/yr - ₹4 L/yr
8% less than the average Collection Officer Salary in India
View more details

Jana Small Finance Bank Collection Officer Reviews and Ratings

based on 119 reviews

4.1/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.7

Salary

3.7

Job security

3.9

Company culture

3.8

Promotions

3.7

Work satisfaction

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