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Jana Small Finance Bank Collection Officer Interview Questions and Answers
Jana Small Finance Bank Collection Officer Interview Experiences
3 interviews found
I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Keep it up, it's true simple
- Q2. Tell me about your self?
- Q3. You can take this company pressure?
(1 Question)
- Q1. Tell me about your self?
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I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
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Interview Questionnaire
1 Question
- Q1. How you deal to customer
- Ans.
As a Collection Officer, I deal with customers by maintaining a professional and empathetic approach.
Listen actively to understand the customer's concerns and needs.
Maintain a calm and patient demeanor, even in challenging situations.
Provide clear and concise explanations of payment options and consequences.
Offer assistance and explore possible solutions to help customers resolve their outstanding debts.
Follow up with ...
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Collection Officer Interview Questions & Answers
Ujjivan Small Finance Bank
DHANANJAY RAJENDRA PATIL
posted on 1 Dec 2023
(1 Question)
- Q1. 1-Introduce your self what was your achievement and job responsibilities?
- Ans.
I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.
Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.
Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.
Achievement: Reduced the average days...
(1 Question)
- Q1. Introduce yourself About your achievement
- Ans.
I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.
Successfully reduced outstanding debts by 20% within 6 months
Consistently met or exceeded monthly collection targets for the past 3 years
Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate
Received Employee of the Month award twice for outstanding perfo
Interview Preparation Tips
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What was previous job in bank
- Q2. What was rool in Bank collection officer
Interview Preparation Tips
Collection Officer Interview Questions & Answers
Utkarsh Small Finance Bank
Anonymous
posted on 21 Jul 2024
(2 Questions)
- Q1. What is NPA profile.
- Ans.
NPA profile refers to the classification of non-performing assets in a bank's loan portfolio.
NPA profile categorizes loans based on their repayment status.
It helps in identifying the level of risk in a bank's loan portfolio.
Examples of NPA categories include substandard assets, doubtful assets, and loss assets.
- Q2. What will you do if a client does not pay the amount to the bank?
- Ans.
If a client does not pay the amount to the bank, I would follow up with reminders, offer payment plans, escalate to a supervisor, and as a last resort, initiate legal action.
Follow up with reminders via phone calls, emails, or letters.
Offer payment plans or negotiate a settlement to make it easier for the client to pay.
Escalate the issue to a supervisor or manager for further action.
As a last resort, initiate legal act...
(1 Question)
- Q1. About self and experience regarding questions
(2 Questions)
- Q1. About experience
- Q2. Education details important
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Collection Officer Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 28 Jan 2023
I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.
Related to work experience about location
Information regarding location
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Collection Officer Interview Questions & Answers
IDFC FIRST Bank
jai shree shyam khtushyam ji
posted on 26 Jan 2021
Interview Questionnaire
9 Questions
- Q1. Off roll
- Q2. Had work
- Q3. 4 yers experience
- Ans.
Yes, I have 4 years of experience as a Collection Officer.
During my 4 years of experience, I have developed strong negotiation and communication skills.
I have experience in managing a large portfolio of delinquent accounts and achieving high recovery rates.
I am familiar with legal procedures and regulations related to debt collection.
I have worked with various types of debt, including credit card debt, medical debt, an...
- Q4. Work please new Raipur
- Q5. 4 yers work experience in jaipur
- Ans.
Yes, I have 4 years of work experience in Jaipur.
I have worked as a Collection Officer for 4 years in Jaipur.
During my tenure, I have successfully recovered outstanding dues from defaulters.
I have also maintained accurate records of all collections and prepared reports for management.
I am familiar with the local market and have built strong relationships with clients and vendors.
I am confident that my experience and sk...
- Q6. BA gregwet
- Q7. DRA completed
- Q8. Dsa Agency
- Q9. I am experience work
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