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SMFG India Credit Collection Officer Interview Questions and Answers

Updated 14 May 2024

SMFG India Credit Collection Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. 

    My self Vahid dundge. I have 1 brother and 1 sister both are married. I have married.I have 1 son. My Father work Farmar. I have small family and joint family.

  • Answered Anonymously
  • Q2. Salary requirements
  • Q3. Compeny Culture
  • Q4. Job Permotion this company
  • Ans. 

    I have as working collection Officer and I am looking for new opportunities.I am waiting for new opportunities.

  • Answered Anonymously
  • Q5. Hiring process interview
  • Ans. 

    I am mention my all details waiting for next process for hiring process. Current my CTC 4.30 and I am looking for 30% hike. I am currently collection Officer and looking for as cluster collection manager opportunity.

  • Answered Anonymously

I applied via Referral and was interviewed before Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Collection ??.. How to Collect the Money From Customer??.. Do You Have Any Experience ??...
  • Ans. 

    Collection refers to the process of recovering money owed by customers. It involves various strategies and techniques to ensure timely payment.

    • Collection is the process of pursuing and recovering outstanding debts from customers.

    • It involves contacting customers through phone calls, emails, or letters to remind them of their overdue payments.

    • Collection officers may negotiate payment plans or settlements with customers t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - * First Thing We should Impress Our Self throw Resume And Dress Code..
* Before Attending the interview We need to know the Company Details (Running.. Goals..Etc).
* When Answering Questions we Should say very confidently and Eye Contact Must..
* We Have to explain Our Self Briefly and How We are working for Company Growth

Collection Officer Interview Questions Asked at Other Companies

Q1. Petrol expense not provide the co category.why
Q2. What is collection how to handle cm in that time the cm not paid ... read more
Q3. what will you do at the situation customer denied the payment ?
Q4. What is Collection ??.. How to Collect the Money From Customer??. ... read more
Q5. What is the best way to recover the amount

Interview questions from similar companies

Interview Preparation Tips

Round: Test
Experience: You take my test than you confirm

I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. If any loan castomer person not co operate. What you do?
  • Ans. 

    I would try to understand the reason for their non-cooperation and find a solution to address their concerns.

    • I would listen to their grievances and try to empathize with their situation.

    • I would explain the consequences of non-payment and the benefits of timely repayment.

    • I would offer them flexible repayment options or negotiate a settlement if possible.

    • If necessary, I would escalate the issue to a higher authority or l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have good communication skill, and at least you have knooledge of some financial law

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Learn your self deep
  • Q2. Why are you joing hdb financial services
  • Ans. I look hdb financial for growth and learning skills
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for HDB Financial Services Collection Officer interview:
  • Good communication and confidence
Interview preparation tips for other job seekers - Then you are going to Hdb financial services wear formal dress and learn about company and good communication skill and handling to customer services..90% get job in Hdb...

Interview Questionnaire 

1 Question

  • Q1. About past experience and MS OFFICE knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - In Interview u must be in confidence and express about yourself in short but perfect way.

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want tto join us?
  • Q2. What will you do at the situation customer denied the payment ?
  • Ans. 

    If a customer denies payment, I will first try to understand the reason for their denial and address any concerns they may have. I will then explore alternative payment options and negotiate a resolution that satisfies both the customer and the company.

    • Listen attentively to the customer's reasons for denying payment

    • Address any concerns or issues raised by the customer

    • Offer alternative payment options or negotiate a pay...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Bajaj Finance Collection Officer interview:
  • confidencee
  • heavy tonee
Interview preparation tips for other job seekers - because i love to do this job i can visit thee homes and ask them for the paayment and i am good in situation hanndling

I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about me
  • Q2.  University of Rajasthan Jaipur live in Jaipur
  • Q3. VIP collection
  • Q4. C9 collection
  • Q5. Do amount collected
  • Q6. Then asking is collection in consumer loan can be workflow

Interview Preparation Tips

Interview preparation tips for other job seekers - The simple interest Commission bad
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I'm full time job collection officer
  • Q2. L&t company international company
  • Q3. I'm am very happy joined l&t company
  • Q4. My hobby finance company job

Interview Preparation Tips

Topics to prepare for L&T Finance Collection Officer interview:
  • Collection officer
Interview preparation tips for other job seekers - I'm full interstated l&t finance job collection officer

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. The interviewer wanted to test both my knowledge and communication skills. Most of thecurriculum i.e.stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the quest...

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Collection Officer interview?
SMFG India Credit interview process usually has 1 rounds. The most common rounds in the SMFG India Credit interview process are HR.
How to prepare for SMFG India Credit Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Collections, Recovery, Rural Finance, Agency Management and Collection Management.
What are the top questions asked in SMFG India Credit Collection Officer interview?

Some of the top questions asked at the SMFG India Credit Collection Officer interview -

  1. What is Collection ??.. How to Collect the Money From Customer??.. Do You Have ...read more
  2. Job Permotion this comp...read more
  3. Compeny Cult...read more

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SMFG India Credit Collection Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
SMFG India Credit Collection Officer Salary
based on 101 salaries
₹1 L/yr - ₹4.5 L/yr
9% more than the average Collection Officer Salary in India
View more details

SMFG India Credit Collection Officer Reviews and Ratings

based on 41 reviews

4.2/5

Rating in categories

3.2

Skill development

3.7

Work-life balance

4.1

Salary

4.2

Job security

3.8

Company culture

3.2

Promotions

3.7

Work satisfaction

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