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SMFG India Credit Collection Officer Interview Questions and Answers

Updated 14 May 2024

SMFG India Credit Collection Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. 

    My self Vahid dundge. I have 1 brother and 1 sister both are married. I have married.I have 1 son. My Father work Farmar. I have small family and joint family.

  • Answered Anonymously
  • Q2. Salary requirements
  • Q3. Compeny Culture
  • Q4. Job Permotion this company
  • Ans. 

    I have as working collection Officer and I am looking for new opportunities.I am waiting for new opportunities.

  • Answered Anonymously
  • Q5. Hiring process interview
  • Ans. 

    I am mention my all details waiting for next process for hiring process. Current my CTC 4.30 and I am looking for 30% hike. I am currently collection Officer and looking for as cluster collection manager opportunity.

  • Answered Anonymously

I applied via Referral and was interviewed before Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Collection ??.. How to Collect the Money From Customer??.. Do You Have Any Experience ??...
  • Ans. 

    Collection refers to the process of recovering money owed by customers. It involves various strategies and techniques to ensure timely payment.

    • Collection is the process of pursuing and recovering outstanding debts from customers.

    • It involves contacting customers through phone calls, emails, or letters to remind them of their overdue payments.

    • Collection officers may negotiate payment plans or settlements with customers t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - * First Thing We should Impress Our Self throw Resume And Dress Code..
* Before Attending the interview We need to know the Company Details (Running.. Goals..Etc).
* When Answering Questions we Should say very confidently and Eye Contact Must..
* We Have to explain Our Self Briefly and How We are working for Company Growth

Collection Officer Interview Questions Asked at Other Companies

Q1. Petrol expense not provide the co category.why
Q2. What is collection how to handle cm in that time the cm not paid ... read more
Q3. what will you do at the situation customer denied the payment ?
Q4. What is Collection ??.. How to Collect the Money From Customer??. ... read more
Q5. What is the best way to recover the amount

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What process do i need to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for selecting me and for taking entry in

Interview Questionnaire 

1 Question

  • Q1. My totally work experience finance and collection process right off to 30 buckets so I Prepetion collection field in hayadrabad but telgu not spk not writing only fulunece Hindi avereg English so plz r...

Interview Questionnaire 

3 Questions

  • Q1. What your job profile
  • Q2. This working any location
  • Q3. Can perform

Interview Preparation Tips

Interview preparation tips for other job seekers - This is interview what's your technical one but watch visually shortly testive I latest for about 1 hour 10 minutes the interview want testbook acknowledge and communication skill most the most question ask me where related my BTech Museum IC computer sense related tops status a lot delete my project which I was the answer in most question clarity I tell to answer each question with exam sample and also use propose the on the table like paper send this sentence two example it was my first furniture tea and reach your resume and it

Interview Preparation Tips

Round: Test
Experience: You take my test than you confirm

Interview Questionnaire 

1 Question

  • Q1. About past experience and MS OFFICE knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - In Interview u must be in confidence and express about yourself in short but perfect way.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Current job profile
  • Ans. You have to tell what are you doing currenty. You have to describe your job profile
  • Answered Anonymously
  • Q2. About youself
  • Ans. You have to tell about yourself. From carrier graph,family background and education qualification etc
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your answer with appropiate

I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. If any loan castomer person not co operate. What you do?
  • Ans. 

    I would try to understand the reason for their non-cooperation and find a solution to address their concerns.

    • I would listen to their grievances and try to empathize with their situation.

    • I would explain the consequences of non-payment and the benefits of timely repayment.

    • I would offer them flexible repayment options or negotiate a settlement if possible.

    • If necessary, I would escalate the issue to a higher authority or l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have good communication skill, and at least you have knooledge of some financial law

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. The interviewer wanted to test both my knowledge and communication skills. Most of thecurriculum i.e.stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the quest...

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

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SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Collection Officer interview?
SMFG India Credit interview process usually has 1 rounds. The most common rounds in the SMFG India Credit interview process are HR.
How to prepare for SMFG India Credit Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Collections, Recovery, Rural Finance, Agency Management and Collection Management.
What are the top questions asked in SMFG India Credit Collection Officer interview?

Some of the top questions asked at the SMFG India Credit Collection Officer interview -

  1. What is Collection ??.. How to Collect the Money From Customer??.. Do You Have ...read more
  2. Job Permotion this comp...read more
  3. Compeny Cult...read more

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SMFG India Credit Collection Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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SMFG India Credit Collection Officer Salary
based on 99 salaries
₹0.9 L/yr - ₹4.5 L/yr
10% more than the average Collection Officer Salary in India
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SMFG India Credit Collection Officer Reviews and Ratings

based on 41 reviews

4.2/5

Rating in categories

3.2

Skill development

3.7

Work-life balance

4.1

Salary

4.2

Job security

3.8

Company culture

3.2

Promotions

3.7

Work satisfaction

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