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SMFG India Credit Branch Collection Incharge Interview Questions, Process, and Tips

Updated 6 Oct 2022

Top SMFG India Credit Branch Collection Incharge Interview Questions and Answers

SMFG India Credit Branch Collection Incharge Interview Experiences

6 interviews found

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic on collection details
  • Q2. How to find the members and collect the cash
  • Ans. 

    To find the members and collect the cash, you can utilize various methods such as database search, communication channels, and efficient tracking systems.

    • Utilize a database or membership list to search for the members

    • Use communication channels like phone calls, emails, or text messages to contact the members

    • Implement an efficient tracking system to keep a record of members who have paid and those who haven't

    • Organize co...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Boldly speek to interviewer for to show you collection skill

Interview Questionnaire 

1 Question

  • Q1. How to close collections before end of month .
  • Ans. 

    To close collections before the end of the month, prioritize high-value accounts, offer discounts or incentives for early payment, and follow up with customers regularly.

    • Prioritize high-value accounts for early collection

    • Offer discounts or incentives for early payment

    • Follow up with customers regularly to remind them of pending payments

    • Implement efficient payment tracking and reporting systems

    • Provide multiple payment op...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To close before end of month to visit customer residence visits oltranatrly.

Branch Collection Incharge Interview Questions Asked at Other Companies

Q1. What's is deference of normal Collection and Bucket collection
Q2. What is the time of recovery for the customer to go home
Q3. How to find the members and collect the cash
Q4. How to close collections before end of month .
Q5. What is the collection?

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1.  What's is deference of normal Collection and Bucket collection
  • Ans. 

    Bucket collection is a specialized form of collection where delinquent accounts are grouped into buckets based on their age or severity.

    • Normal collection involves the process of collecting outstanding payments from customers.

    • Bucket collection categorizes delinquent accounts into different buckets based on their age or severity.

    • Bucket collection helps prioritize and manage collections more effectively.

    • For example, a ban...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience good

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you change the job
  • Q4. Are you comfortable this job
  • Ans. Yes I am comfortable this job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Fullerton credit indian company is good company for freshers & experience holder.

SMFG India Credit interview questions for designations

 Collection Officer

 (2)

 Branch Credit Manager

 (13)

 Territory Collection Manager

 (1)

 Area Collection Manager

 (1)

 Cluster Collection Manager

 (1)

 Branch Manager

 (5)

 Branch Sales Manager

 (3)

 Assistant Branch Manager

 (1)

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the collection?
  • Ans. 

    Collection refers to the process of recovering payments from customers who have purchased goods or services on credit.

    • Collection involves contacting customers who have overdue payments and reminding them to make the payment.

    • It may involve negotiating payment plans or settlements with customers.

    • Collection can be done through phone calls, emails, letters, or in-person visits.

    • The goal of collection is to recover the outst...

  • Answered by AI
  • Q2. Collection is payment of customer provide loan repayment.

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking collection purpose questions like NPA,OD,NCL, BUCKET, DEFAULT,AND Hard core amount collection.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. They want to know about me.
  • Q2. About my work experiance.
  • Q3. About secure and unsecured loan and about hard bucket and soft bucket
  • Q4. They want to know what i know about legal procedure and veichele pussesion.
  • Q5. Abot my salary acceptations

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best NBFC company in INDIA to work.Be confident while faceing interview and wear formal look profectional.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about case book
  • Ans. 

    A case book is a collection of cases or scenarios used for training or educational purposes.

    • Case books are commonly used in business schools to teach students about real-world business situations.

    • They can also be used in law schools to teach students about legal cases and precedents.

    • Case books may include case studies, simulations, or hypothetical scenarios.

    • They are often used to encourage critical thinking and problem...

  • Answered by AI
  • Q2. Gl size book

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills required

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us about your daily work routine
  • Q2. How often do you engage with customers directly

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, do not hype things, What u know is ur strength and what u don't know will always weaken yourself

I applied via AmbitionBox and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Working for housing loan product share

Interview Preparation Tips

Interview preparation tips for other job seekers - Good advice for job chakar and good share job notification

I applied via Referral and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked about my reason for switch to ICICI from Kotak.
  • Q2. I was asked about how am i thinking to grow in ICICI.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly prepare well about the company profile and the job role you are looking at. You should be confident about what you are going to achieve here together with a mindset of contributing a good value in the growth of the company. If your confidence is high, then our HR professionals are very good at reading that. You will be hired don't worry.
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SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Branch Collection Incharge interview?
SMFG India Credit interview process usually has 1-2 rounds. The most common rounds in the SMFG India Credit interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for SMFG India Credit Branch Collection Incharge interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Collections, Recovery, Collection Management, Microfinance and Rural Finance.
What are the top questions asked in SMFG India Credit Branch Collection Incharge interview?

Some of the top questions asked at the SMFG India Credit Branch Collection Incharge interview -

  1. What's is deference of normal Collection and Bucket collecti...read more
  2. How to find the members and collect the c...read more
  3. How to close collections before end of mont...read more

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SMFG India Credit Branch Collection Incharge Interview Process

based on 4 interviews

1 Interview rounds

  • HR Round
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SMFG India Credit Branch Collection Incharge Salary
based on 196 salaries
₹1.9 L/yr - ₹4.2 L/yr
7% less than the average Branch Collection Incharge Salary in India
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SMFG India Credit Branch Collection Incharge Reviews and Ratings

based on 81 reviews

3.6/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.8

Salary

3.1

Job security

3.5

Company culture

3.1

Promotions

3.3

Work satisfaction

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