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SMFG India Credit Branch Collection Incharge Interview Questions, Process, and Tips

Updated 6 Oct 2022

Top SMFG India Credit Branch Collection Incharge Interview Questions and Answers

SMFG India Credit Branch Collection Incharge Interview Experiences

6 interviews found

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic on collection details
  • Q2. How to find the members and collect the cash
  • Ans. 

    To find the members and collect the cash, you can utilize various methods such as database search, communication channels, and efficient tracking systems.

    • Utilize a database or membership list to search for the members

    • Use communication channels like phone calls, emails, or text messages to contact the members

    • Implement an efficient tracking system to keep a record of members who have paid and those who haven't

    • Organize co...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Boldly speek to interviewer for to show you collection skill

Interview Questionnaire 

1 Question

  • Q1. How to close collections before end of month .
  • Ans. 

    To close collections before the end of the month, prioritize high-value accounts, offer discounts or incentives for early payment, and follow up with customers regularly.

    • Prioritize high-value accounts for early collection

    • Offer discounts or incentives for early payment

    • Follow up with customers regularly to remind them of pending payments

    • Implement efficient payment tracking and reporting systems

    • Provide multiple payment op...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To close before end of month to visit customer residence visits oltranatrly.

Branch Collection Incharge Interview Questions Asked at Other Companies

Q1. What's is deference of normal Collection and Bucket collection
Q2. What is the time of recovery for the customer to go home
Q3. How to find the members and collect the cash
Q4. How to close collections before end of month .
Q5. What is the collection?

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1.  What's is deference of normal Collection and Bucket collection
  • Ans. 

    Bucket collection is a specialized form of collection where delinquent accounts are grouped into buckets based on their age or severity.

    • Normal collection involves the process of collecting outstanding payments from customers.

    • Bucket collection categorizes delinquent accounts into different buckets based on their age or severity.

    • Bucket collection helps prioritize and manage collections more effectively.

    • For example, a ban...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience good

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you change the job
  • Q4. Are you comfortable this job
  • Ans. Yes I am comfortable this job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Fullerton credit indian company is good company for freshers & experience holder.

SMFG India Credit interview questions for designations

 Collection Officer

 (2)

 Branch Credit Manager

 (13)

 Territory Collection Manager

 (1)

 Area Collection Manager

 (1)

 Cluster Collection Manager

 (1)

 Branch Manager

 (5)

 Branch Sales Manager

 (3)

 Assistant Branch Manager

 (1)

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the collection?
  • Ans. 

    Collection refers to the process of recovering payments from customers who have purchased goods or services on credit.

    • Collection involves contacting customers who have overdue payments and reminding them to make the payment.

    • It may involve negotiating payment plans or settlements with customers.

    • Collection can be done through phone calls, emails, letters, or in-person visits.

    • The goal of collection is to recover the outst...

  • Answered by AI
  • Q2. Collection is payment of customer provide loan repayment.

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking collection purpose questions like NPA,OD,NCL, BUCKET, DEFAULT,AND Hard core amount collection.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. They want to know about me.
  • Q2. About my work experiance.
  • Q3. About secure and unsecured loan and about hard bucket and soft bucket
  • Q4. They want to know what i know about legal procedure and veichele pussesion.
  • Q5. Abot my salary acceptations

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best NBFC company in INDIA to work.Be confident while faceing interview and wear formal look profectional.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the meaning of customer relationship?
  • Q2. Easy targets achieved
Round 2 - Case Study 

Easy Hard bkt handling

Round 3 - Technical 

(2 Questions)

  • Q1. Customer problems solved
  • Q2. Customer technical issue solved
Round 4 - Assignment 

Team leader and monitoring exicutive

Round 5 - HR 

(2 Questions)

  • Q1. Relationship and leadership
  • Q2. Handling the Cash dealing
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. This company is different to another
  • Q2. Yes because company was so good
Round 2 - One-on-one 

(1 Question)

  • Q1. Good communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. What is work previous company
  • Q2. Collections types
  • Q3. India infoline finance Ltd
  • Q4. Current to write off
  • Ans. 

    Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.

    • Current to write off is typically determined based on the age of the debt and the likelihood of collection.

    • It is important for collection associates to regularly review and update the current to write off amount.

    • Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hdb financial services good communications total employees unity
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Behavioral 

(3 Questions)

  • Q1. About your self
  • Q2. About your experience
  • Q3. Why you choosing JD?
  • Ans. 

    I am choosing JD because of its strong reputation in the industry and opportunities for growth.

    • JD has a strong reputation in the industry for providing quality services.

    • I believe JD offers great opportunities for career growth and development.

    • I am impressed by the company's commitment to customer satisfaction and ethical practices.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. About your salary expectation
  • Q2. About job roles and responsibility

SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Branch Collection Incharge interview?
SMFG India Credit interview process usually has 1-2 rounds. The most common rounds in the SMFG India Credit interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for SMFG India Credit Branch Collection Incharge interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Collections, Recovery, Collection Management, Microfinance and Rural Finance.
What are the top questions asked in SMFG India Credit Branch Collection Incharge interview?

Some of the top questions asked at the SMFG India Credit Branch Collection Incharge interview -

  1. What's is deference of normal Collection and Bucket collecti...read more
  2. How to find the members and collect the c...read more
  3. How to close collections before end of mont...read more

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SMFG India Credit Branch Collection Incharge Interview Process

based on 4 interviews

1 Interview rounds

  • HR Round
View more

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SMFG India Credit Branch Collection Incharge Salary
based on 196 salaries
₹1.9 L/yr - ₹4.2 L/yr
7% less than the average Branch Collection Incharge Salary in India
View more details

SMFG India Credit Branch Collection Incharge Reviews and Ratings

based on 81 reviews

3.6/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.8

Salary

3.1

Job security

3.5

Company culture

3.1

Promotions

3.3

Work satisfaction

Explore 81 Reviews and Ratings
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