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Utkarsh Small Finance Bank Interview Questions, Process, and Tips

Updated 7 Mar 2025

Top Utkarsh Small Finance Bank Interview Questions and Answers

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Utkarsh Small Finance Bank Interview Experiences

Popular Designations

213 interviews found

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Code off conduct
  • Q2. Employe prasser in workeing
  • Q3. Npa casese
  • Q4. Write off customer
  • Ans. 

    Writing off a customer means declaring their debt as uncollectible and removing it from the books.

    • Before writing off a customer, all possible efforts should be made to collect the debt.

    • The decision to write off a customer should be made after a thorough analysis of their financial situation.

    • The process of writing off a customer involves adjusting the accounts receivable balance and creating a bad debt expense.

    • Examples ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simplification question . Employe quantitve question.

Collection Officer Interview Questions asked at other Companies

Q1. Petrol expense not provide the co category.why
View answer (9)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(4 Questions)

  • Q1. What is the best achievement
  • Q2. What is your work experience
  • Q3. What to profile customer
  • Q4. How to convert customer for opening of account
Round 2 - HR 

(2 Questions)

  • Q1. What is your achievements
  • Q2. How many years of experience in this field

Interview Preparation Tips

Interview preparation tips for other job seekers - Best field for banking working experience

Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions and Answers

Q1. Do you have basic knowledge of computer?
View answer (13)

Customer Service Officer Interview Questions asked at other Companies

Q1. Do you have basic knowledge of computer?
View answer (13)

Financial Analyst Interview Questions & Answers

user image Mrs. Damayanti Suvam Banerjee

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 7 interview rounds.

Round 1 - Case Study 

Case study Details- Behavioral Case study round in which we are assessed on our performance of closing the leads of our products

Round 2 - Case Study 

Case analysis franchise

Round 3 - Case Study 

Case study product details & the budget for the whole year for example Rs 10000*12= 1 lakh 50000 whole year

Round 4 - Case Study 

Product Sales- Casa products Current Account & Savings Account products like credit cards, debit card & other financial services products like insurance, passbooks, locker & gold loans

Round 5 - Case Study 

Personal Form Filling- Name/Damayanti Suvam Banerjee
Martial Status/Married/Unmarried
Age-32
Place of Address-Mumbai & Navi Mumbai India

Round 6 - Assignment 

Thesis content on financial calculation & product details

Round 7 - Assignment 

Thesis continuation content

Interview Preparation Tips

Interview preparation tips for other job seekers - Write your experience in detail

Financial Analyst Interview Questions asked at other Companies

Q1. Suppose you have 10000 US dollars with you, out of which you took a loan of 5000 US Dollars. Now suppose you have purchased two assets of 5000 US Dollars each, one through cash and other through bank loan. How would you show this transactio... read more
View answer (3)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What were your responsibilities in your previous job?
  • Ans. 

    In my previous role, I managed customer inquiries, resolved issues, and ensured a high level of satisfaction.

    • Handled customer inquiries via phone, email, and chat, ensuring timely responses.

    • Resolved customer complaints by identifying issues and providing effective solutions, such as offering refunds or replacements.

    • Maintained detailed records of customer interactions to track issues and follow up as necessary.

    • Collabora...

  • Answered by AI
  • Q3. What are NEFT and RTGS?
  • Ans. 

    NEFT and RTGS are electronic payment systems in India for transferring funds between banks.

    • NEFT (National Electronic Funds Transfer) allows for batch-wise fund transfers, typically settled in hourly batches.

    • RTGS (Real-Time Gross Settlement) enables real-time, high-value fund transfers without any waiting period.

    • NEFT is suitable for smaller transactions, while RTGS is used for larger amounts, often above ₹2 lakh.

    • For exa...

  • Answered by AI

Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions and Answers

Q1. Do you have basic knowledge of computer?
View answer (13)

Customer Service Officer Interview Questions asked at other Companies

Q1. Do you have basic knowledge of computer?
View answer (13)

Utkarsh Small Finance Bank interview questions for popular designations

 Customer Service Officer

 (16)

 Relationship Officer

 (14)

 Assistant Manager

 (14)

 Brach Operation Manager

 (11)

 Branch Head

 (8)

 Credit Officer

 (7)

 Senior Executive

 (7)

 Deputy Manager

 (7)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask questions about opration
  • Q2. Risk audit opraton branch manage
Round 2 - Group Discussion 

Ask previous company work

Round 3 - Skill 

(1 Question)

  • Q1. Opration, customer service and business

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking job for branch operations officer

Top Utkarsh Small Finance Bank Brach Operation Manager Interview Questions and Answers

Q1. What is the difference between soiled note and mutilated notes.
View answer (3)

Brach Operation Manager Interview Questions asked at other Companies

Q1. what kinds documents are required in fresh file and used asset
View answer (6)

Get interview-ready with Top Utkarsh Small Finance Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Personal interview
  • Q2. Interview as per Discussion question
  • Q3. Branch team mangement

Area Manager Interview Questions asked at other Companies

Q1. Tell me about a time when you changed or enhanced the existing process? What was it and and how it has helped the overall performance?
View answer (1)

Jobs at Utkarsh Small Finance Bank

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Branch Head Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Group Discussion 

Discussion on retail liability TPP income Assets products how part of profitability

Round 2 - HR 

(4 Questions)

  • Q1. How to handle big team Productivity staff wise
  • Q2. Marketing activities
  • Q3. Tracking monitoring staff wise data review on every alternate day
  • Q4. Mis discussed with all staff to cover the gaps

Branch Head Interview Questions asked at other Companies

Q1. What is my routine in the bank? How I am working? How I am generating business leads on day by day? What is marketing ? etc...
View answer (2)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What was your last performance rating in your previous company?
  • Ans. 

    My last performance rating was 'Exceeds Expectations', reflecting my strong sales results and team leadership.

    • Achieved 120% of my sales target for three consecutive quarters.

    • Led a team that improved customer satisfaction scores by 15%.

    • Implemented a new sales strategy that increased market share by 10%.

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations for this position?
  • Ans. 

    I expect a competitive salary that reflects my experience and the responsibilities of the Branch Sales Manager role.

    • Based on industry standards, I believe a salary range of $70,000 to $90,000 is appropriate for this position.

    • I have over 5 years of experience in sales management, which I believe justifies a higher salary within that range.

    • Additionally, I am open to discussing performance-based incentives that could enha

  • Answered by AI

Branch Sales Manager Interview Questions asked at other Companies

Q1. How do the target complete in previous organisations monthly basis..
View answer (22)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Hollyday working
  • Q2. Didn't given fuel
  • Q3. Given the location very long

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple interview

Collections Executive Interview Questions asked at other Companies

Q1. Company rules and regulations an how to handle customer
View answer (7)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

The experience of utkarsh small finance bank

Round 2 - Technical 

(2 Questions)

  • Q1. No technical issue
  • Q2. I like work job

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Officer interview:
  • DCA
  • Tally ERP
  • Excel Powerpoint
  • MS Office

Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions and Answers

Q1. Do you have basic knowledge of computer?
View answer (13)

Customer Service Officer Interview Questions asked at other Companies

Q1. Do you have basic knowledge of computer?
View answer (13)
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. When do you want to do it?
  • Q2. What do you think about the company's timing?
  • Ans. 

    The company's timing seems to be strategic and well-planned.

    • The company has entered the market at a time when demand for banking services is high.

    • They have launched new products and services at a time when competitors are not offering similar options.

    • The company's expansion plans align with economic trends and market conditions.

    • Overall, the timing appears to be favorable for the company's growth and success.

  • Answered by AI

Banking Executive Interview Questions asked at other Companies

Q1. What do you know about bank, loans, credit cards ?
View answer (1)

Utkarsh Small Finance Bank Interview FAQs

How many rounds are there in Utkarsh Small Finance Bank interview?
Utkarsh Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the Utkarsh Small Finance Bank interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Utkarsh Small Finance Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Utkarsh Small Finance Bank. The most common topics and skills that interviewers at Utkarsh Small Finance Bank expect are Banking, Current Account, Sales, Casa and Sales Executive Activities.
What are the top questions asked in Utkarsh Small Finance Bank interview?

Some of the top questions asked at the Utkarsh Small Finance Bank interview -

  1. what is the rate of interest of housing loan in icici bank l...read more
  2. Which document is mandatory for in case of the partnership f...read more
  3. What is the three pillar of the any loan eligibil...read more
How long is the Utkarsh Small Finance Bank interview process?

The duration of Utkarsh Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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Utkarsh Small Finance Bank Interview Process

based on 317 interviews

Interview experience

4.3
  
Good
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Utkarsh Small Finance Bank Reviews and Ratings

based on 3.2k reviews

3.8/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.7

Job security

3.5

Company culture

3.4

Promotions

3.5

Work satisfaction

Explore 3.2k Reviews and Ratings
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