TTEC India Chat Process Interview Questions and Answers

Q1. Do not have any questions
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Q2. Do not have any questions
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Q1. So not have any questions
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Q2. Do not have any questions
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Verbal test to check speaking skills

Ready to share experiences and skill for processing

Q1. Is it a us process?
Ans. 
Yes, it is a US process.
• Yes, the process is based in the United States.

• The transactions are handled according to US regulations and standards.

• The customer service hours align with US time zones.
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Q2. Is it a insurance transaction
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Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
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Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
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Q3. Self introduction
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Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
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What type of weather you like

Q1. General questions only
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Q2. Work experience brief
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Writing skills test on Paper

Q1. General questions only
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Q2. Why switched 3 companies?
Ans. 
Seeking better growth opportunities and challenges in different work environments.
• Opportunities for career growth were limited in previous companies

• Desire for new challenges and experiences

• Company culture or values did not align with personal values

• Seeking better compensation or benefits

• Relocation or family reasons
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Q1. What is patra does
Ans. 
Patra is a traditional Indian dish made by wrapping spiced colocasia leaves around a gram flour mixture.
• Patra is a popular snack in India, especially in the states of Gujarat and Maharashtra.

• The colocasia leaves are coated with a spicy gram flour paste, rolled tightly, and then steamed or fried.

• It is often served with chutney or as a side dish in meals.

• The dish is known for its unique flavor and texture, combining the ...read more
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Q2. Shortcut keys in computer
Ans. 
Shortcut keys are key combinations that perform a specific function in a computer program or operating system.
• Common shortcut keys include Ctrl + C (copy), Ctrl + V (paste), and Ctrl + Z (undo)

• Shortcut keys can save time and improve efficiency in navigating and using computer programs

• Different programs and operating systems may have different shortcut keys, so it's important to learn the ones relevant to your tasks
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Q3. Whats you next 5year plan
Ans. 
My next 5-year plan is to advance to a senior leadership role within the company and further develop my skills in processing and operations management.
• Continue to excel in my current role and take on additional responsibilities

• Participate in leadership development programs and training

• Network with senior executives within the company

• Seek opportunities for mentorship and guidance from experienced leaders

• Stay updated on
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Q1. Easy and good interview
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Q2. Can you provide a self-introduction?
Ans. 
Experienced processing executive with a strong background in data analysis and project management.
• Over 5 years of experience in processing and analyzing data

• Skilled in project management and coordinating with cross-functional teams

• Proficient in using data analysis tools such as Excel and SQL

• Managed multiple projects simultaneously, ensuring timely completion
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