Transact Global Csr and Services Associate Interview Questions and Answers

Q1. Introduction and all
Add your answer
Q2. Previous work experience
Ans. 
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
• Worked as a Customer Service Representative at Company X for 2 years

• Managed a team of 5 customer service agents at Company Y

• Received positive feedback from customers for my problem-solving skills
Answered by AI
Add your answer

Typing test and listening test

Q1. Ms Excel shortcut keys
Add your answer
Q2. Other troubleshooting questions
Add your answer

Q1. Manager round will ask about your strengths and weakness
Add your answer
Q2. Why do you want to join and all
Ans. 
I am passionate about providing excellent customer service and believe my skills align well with the role.
• Passionate about helping customers and resolving their issues

• Strong communication and problem-solving skills

• Previous experience in customer service roles

• Excited about the opportunity to work with a reputable company
Answered by AI
Add your answer

Q1. Tell us about yourself
Add your answer
Q2. How much salary expectation
Add your answer

Q1. Customer executive means
Add your answer
Q2. Introduce yourself
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Tell me about your hobbies
Add your answer
Q3. About your hometown
Add your answer
Q4. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes being attentive, empathetic, and patient with customers.

• Examples of customer service include answering phone calls, responding to emails, and assisting customers in person.

• Customer service aims to ensure cu
Answered by AI
Add your answer
Q5. Tell me about your school life
Add your answer

Q1. Self details and work experience
Add your answer
Q2. They will ask about Self details
Add your answer
Q3. They will ask about work details
Add your answer
Q4. Work experience
Add your answer
Q5. They will ask for self details and skills which we are having
Add your answer

Q1. Introduction your self
Add your answer
Q2. What is education
Ans. 
Education is the process of acquiring knowledge, skills, values, and beliefs through various methods such as teaching, training, or research.
• Education involves formal learning in schools, colleges, and universities.

• It also includes informal learning through experiences, interactions, and self-study.

• Education helps individuals develop critical thinking, problem-solving, and communication skills.

• It plays a crucial role i...read more
Answered by AI
Add your answer
Q3. What's salary expectation
Add your answer
Q4. What is yours hobbies
Add your answer

Q1. About myself experience
Add your answer

Q1. Typing test myself checking the patience hesitation
Add your answer

Q1. What is your favorite season and why?
Ans. 
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
• I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

• The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

• Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

• I enjoy the festive...read more
Answered by AI
Add your answer
Q2. Which movie is your favorite and why
Ans. 
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
• The Shawshank Redemption is a classic film directed by Frank Darabont.

• The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

• The film explores themes of friendship, h...read more
Answered by AI
Add your answer

It was a typing test on a computer