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3.9

based on 104 Reviews

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Transact Global Interview Questions, Process, and Tips

Updated 21 Dec 2024

Top Transact Global Interview Questions and Answers

Transact Global Interview Experiences

Popular Designations

11 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. First will be hr round

Interview Preparation Tips

Interview preparation tips for other job seekers - People are generally good, but you may encounter a process that requires more than six rounds of interviews with different individuals it's very headache.During the interview process, you might be asked to walk around the office floors. After completing the interviews, you will undergo training, and if you successfully finish the training, despite having gone through numerous interviews and training sessions, you may still be asked to leave the company if you lack confidence. This is an important consideration to keep in mind while preparing for an interview.Dont waste your time by attending training sessions especially in sales they don't know how to retain the candidates they won't pay you for 7 days training sessions if you don't clear the training certification

Csr and Services Associate Interview Questions asked at other Companies

Q1. what is your reaction when customer is dissatisfied with your service what was the reason and how do you handle the situation
View answer (1)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Same basic question , Experience if any other same name the place and same old
Round 2 - Aptitude Test 

Grammar question to fill and to write an essay which is quite easy

Round 3 - Last round about salary and shif 

(1 Question)

  • Q1. About shift and salary discussion mostly

Interview Preparation Tips

Interview preparation tips for other job seekers - If you join don't work for long that's all I can say max a year take the experience and get out of there

Customer Support Representative Interview Questions asked at other Companies

Q1. What was the specific Process you have implemented to reduce the manual activities for Order Management?
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. How many calls do you audit?
  • Ans. 

    The number of calls audited varies depending on the specific requirements and workload.

    • The number of calls audited can depend on factors such as team size, call volume, and quality goals.

    • It is common for Quality Analysts to audit a certain percentage of calls, such as 10% or 20%.

    • The specific number of calls audited may be determined by management or based on industry standards.

    • For example, a Quality Analyst may audit 5...

  • Answered by AI
  • Q3. How do you provide resolution?
  • Ans. 

    I provide resolution by analyzing the problem, identifying the root cause, and implementing effective solutions.

    • Analyze the problem thoroughly to understand its nature and impact

    • Identify the root cause by conducting investigations and gathering relevant data

    • Develop and implement effective solutions based on the analysis and findings

    • Collaborate with stakeholders to ensure the resolution meets their requirements

    • Monitor t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not give interview in this company. No proper response from HR after interview and many many more.

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself ? What is your experience ?
  • Q2. How much experience do u have?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Just tell about yourself. And answer everything confidently

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Transact Global interview questions for popular designations

 Customer Support Executive

 (3)

 Customer Support Representative

 (2)

 Csr and Services Associate

 (1)

 Customer Service Associate

 (1)

 Customer Service Representative

 (1)

 Quality Analyst

 (1)

 Telecaller

 (1)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Choose one topic and speak about it

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Face to face interview 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Pic up one topic and speak about it
  • Ans. 

    The importance of effective communication in customer support

    • Clear and concise communication helps in understanding customer issues

    • Active listening is crucial to ensure customers feel heard and valued

    • Empathy and patience are key in resolving customer concerns

    • Providing timely updates and follow-ups shows commitment to customer satisfaction

  • Answered by AI

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Jobs at Transact Global

View all

Interview Questionnaire 

1 Question

  • Q1. Introduce your self? How many years of experience and how many languages can you speak and what is your salary expectation.

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving Interview be confident

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Interview Questionnaire 

3 Questions

  • Q1. Basic introduction
  • Q2. Experience
  • Q3. Salary expectations

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Telecalling , data entry , Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2021

I applied via Company Website and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. How many years exprerince do you have , and in which filed?
  • Q2. What is you salary expectation ?
  • Q3. How many languages do you know?
  • Q4. In which filed you were working befor and what was your role in that job?
  • Q5. How you will handel a team if we offer a team leader position ?

I applied via Facebook and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Casual question like tell me about urself, do u have experience in sales etc
Round 3 - One-on-one 

(1 Question)

  • Q1. Any sales experience, sell me a desktop n show
  • Ans. 

    Yes, I have sales experience. Let me tell you about our top-of-the-line desktop.

    • Our desktop features a powerful processor that can handle any task you throw at it.

    • It also has a large amount of storage space, so you can store all your important files and documents.

    • The graphics card is top-of-the-line, making it perfect for gaming or graphic design work.

    • We also offer a variety of customization options, so you can tailor ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - U can get job easily if u are gud in English, hindi

Customer Support Representative Interview Questions asked at other Companies

Q1. What was the specific Process you have implemented to reduce the manual activities for Order Management?
View answer (1)

Transact Global Interview FAQs

How many rounds are there in Transact Global interview?
Transact Global interview process usually has 1-2 rounds. The most common rounds in the Transact Global interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Transact Global interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Transact Global. The most common topics and skills that interviewers at Transact Global expect are Customer Service, Training, bpo, Team Leading and Sales.
What are the top questions asked in Transact Global interview?

Some of the top questions asked at the Transact Global interview -

  1. how many languages do you kn...read more
  2. Any sales experience, sell me a desktop n s...read more
  3. How many calls do you aud...read more

Tell us how to improve this page.

Transact Global Interview Process

based on 3 interviews in last 1 year

Interview experience

4
  
Good

People are getting interviews through

based on 7 Transact Global interviews
WalkIn
Company Website
Job Portal
Recruitment Consultant
43%
14%
14%
14%
15% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Transact Global Reviews and Ratings

based on 104 reviews

3.9/5

Rating in categories

3.8

Skill development

3.7

Work-Life balance

3.5

Salary & Benefits

3.7

Job Security

3.8

Company culture

3.3

Promotions/Appraisal

3.7

Work Satisfaction

Explore 104 Reviews and Ratings
Senior Quality Analyst - BPO

Yeshwanthpur

1-2 Yrs

Not Disclosed

Python Developer

Bangalore / Bengaluru,

Yeshwanthpur

2-3 Yrs

Not Disclosed

Team lead Operations - BPO

Yeshwanthpur

4-5 Yrs

₹ 3-3.1 LPA

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