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Transact Global
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I applied via Walk-in
Grammar question to fill and to write an essay which is quite easy
I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.
The number of calls audited varies depending on the specific requirements and workload.
The number of calls audited can depend on factors such as team size, call volume, and quality goals.
It is common for Quality Analysts to audit a certain percentage of calls, such as 10% or 20%.
The specific number of calls audited may be determined by management or based on industry standards.
For example, a Quality Analyst may audit 5...
I provide resolution by analyzing the problem, identifying the root cause, and implementing effective solutions.
Analyze the problem thoroughly to understand its nature and impact
Identify the root cause by conducting investigations and gathering relevant data
Develop and implement effective solutions based on the analysis and findings
Collaborate with stakeholders to ensure the resolution meets their requirements
Monitor t...
Transact Global interview questions for popular designations
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
The importance of effective communication in customer support
Clear and concise communication helps in understanding customer issues
Active listening is crucial to ensure customers feel heard and valued
Empathy and patience are key in resolving customer concerns
Providing timely updates and follow-ups shows commitment to customer satisfaction
I applied via Company Website and was interviewed in Jan 2021. There were 5 interview rounds.
I applied via Facebook and was interviewed before Nov 2021. There were 3 interview rounds.
Yes, I have sales experience. Let me tell you about our top-of-the-line desktop.
Our desktop features a powerful processor that can handle any task you throw at it.
It also has a large amount of storage space, so you can store all your important files and documents.
The graphics card is top-of-the-line, making it perfect for gaming or graphic design work.
We also offer a variety of customization options, so you can tailor ...
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Rating in categories
Customer Support Executive
38
salaries
| ₹1 L/yr - ₹3.6 L/yr |
Customer Support Representative
29
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Customer Service Representative
23
salaries
| ₹1.4 L/yr - ₹3.5 L/yr |
Customer Service Executive
22
salaries
| ₹1.4 L/yr - ₹3.2 L/yr |
Team Lead
13
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
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