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Teleperformance Technical Support Executive 1 Interview Questions and Answers

Updated 3 May 2024

Teleperformance Technical Support Executive 1 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Name any operating system
  • Ans. 

    Windows is a popular operating system used on personal computers.

    • Developed by Microsoft

    • Common versions include Windows 10, Windows 8, Windows 7

    • Used on PCs and laptops

  • Answered by AI
Round 2 - Assignment 

It's voice assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good job 👍

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Experience discussion
Round 2 - One-on-one 

(3 Questions)

  • Q1. Experience discussion
  • Q2. Communication checking
  • Q3. Discussion about my last work how, I was helping the customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't loose hope and faith
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic communication test
Round 2 - One-on-one 

(1 Question)

  • Q1. About windows server, adds, dhcp, dns
Round 3 - Assignment 

Versant test for communication

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic computer knowledge
  • Q2. General hardware and software
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing a team of support tech

  • Answered by AI
  • Q2. Where do you stay
  • Ans. 

    I currently stay in a rented apartment in downtown area.

    • I stay in a rented apartment

    • Located in downtown area

    • Close to public transportation

    • Nearby grocery stores and restaurants

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me About your Resume
  • Ans. 

    Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.

    • 5+ years of experience in customer support roles

    • Proficient in handling customer inquiries and complaints

    • Skilled in using CRM software to track customer interactions

    • Successfully resolved 90% of customer issues within a timely manner

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. How much year of experience you are holding
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years

    • I have experience handling customer queries and complaints

    • I have worked in both phone and email support roles

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

  • Answered by AI
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

  • Answered by AI
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company

Round 1 - Technical 

(2 Questions)

  • Q1. What is SOLID principle
  • Ans. 

    SOLID is a set of principles for designing software that promotes maintainability, extensibility, and reusability.

    • S - Single Responsibility Principle: A class should have only one reason to change.

    • O - Open-Closed Principle: Software entities should be open for extension but closed for modification.

    • L - Liskov Substitution Principle: Subtypes must be substitutable for their base types.

    • I - Interface Segregation Principle:...

  • Answered by AI
  • Q2. Use of joins in sql
  • Ans. 

    Joins in SQL are used to combine rows from two or more tables based on a related column between them.

    • Joins are used to retrieve data from multiple tables in a single query

    • Common types of joins include inner join, left join, right join, and full outer join

    • Joins are performed using the JOIN keyword and specifying the related columns

    • Joins can be used to fetch data based on matching values or non-matching values between ta

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain current project and role

Skills evaluated in this interview

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Executive 1 interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are HR and Assignment.

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Teleperformance Technical Support Executive 1 Salary
based on 5 salaries
₹1.8 L/yr - ₹4 L/yr
12% less than the average Technical Support Executive 1 Salary in India
View more details

Teleperformance Technical Support Executive 1 Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.5

Salary

3.5

Job security

3.5

Company culture

3.5

Promotions

3.5

Work satisfaction

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