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based on 27.9k Reviews

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Teleperformance Team Leader TL Interview Questions and Answers

Updated 30 Aug 2021

Teleperformance Team Leader TL Interview Experiences

1 interview found

I applied via Indeed and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I think the most likely asked question and the most important is where do you see yourself in next 5 years, the answer or this question will show the interviewer that how much ambitious your are.
  • Q2. Another question which according to me is important is that what are your weekness and strengths, the answer of this question show how you can handle things

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview just forget everything focus yourself like this is the only job left you don't have any other option, just be confident and answer everything without hesitation. No one is going to kill you either you will get selected or rejected but you will get the experience.

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - I need your jobs collection jobs in 3 year +
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Your favourite cricketer and give me best lines
  • Q2. Good communication
  • Q3. Team leader quality
  • Q4. Team management skills
  • Q5. What's is the transperant skills
  • Ans. 

    Transparent skills are abilities and qualities that are easily observable and understood by others.

    • Transparent skills are typically technical or hard skills that can be demonstrated through tasks or projects.

    • They are usually quantifiable and measurable, such as proficiency in a programming language or project management.

    • Examples include coding skills, data analysis abilities, project management experience, and proficie

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Skills to team leader 💪
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction. Tell me about yourself?
  • Ans. 

    Experienced team leader with a background in retail management and a passion for motivating and developing team members.

    • Over 5 years of experience in retail management

    • Proven track record of successfully leading teams to achieve sales targets

    • Skilled in coaching and mentoring team members to reach their full potential

    • Strong communication and interpersonal skills

    • Passionate about creating a positive work environment

  • Answered by AI
  • Q2. What about your work experience?
  • Ans. 

    I have over 5 years of experience in leadership roles, including managing teams and overseeing projects.

    • Managed a team of 10 employees in my previous role

    • Successfully implemented a new project management system that improved efficiency by 20%

    • Led weekly team meetings to discuss progress and address any issues

    • Trained new team members on company policies and procedures

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher joiners after completing their tenure need to switch the company.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Team Management
  • Q2. Metrics and SLA
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Second Round 

(2 Questions)

  • Q1. About the roles and responsibilities, objectives of the being a quality analyst
  • Q2. Communication skills, Aptitude, Knowledge Testing
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. It was based on the operations and the incident management basically along with team governance
  • Q2. What are the itsm tools worked on?
  • Ans. 

    I have worked on various ITSM tools such as ServiceNow, BMC Remedy, and JIRA Service Desk.

    • ServiceNow

    • BMC Remedy

    • JIRA Service Desk

  • Answered by AI
  • Q3. Types of tickets?
  • Ans. 

    Types of tickets include incident tickets, service request tickets, change request tickets, and problem tickets.

    • Incident tickets are raised when there is an unplanned interruption to a service or a reduction in the quality of a service.

    • Service request tickets are raised when a user requests a new service or a change to an existing service.

    • Change request tickets are raised when a change to a service or system is require...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You must prepare based on the details mentioned in the resume. Most of the questions will be asked for lead responsibilities along with the governance part. You will he given certain scenarios which should be answered in a deplomatic way.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Normal Aptitude Test

Round 3 - HR 

(3 Questions)

  • Q1. HR interview question
  • Q2. What is your goal
  • Q3. About your education

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal question like tell me about your self.

Interview Questionnaire 

2 Questions

  • Q1. About project and used technology
  • Q2. Java, kotlin, android

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the technical Android lnowlege

Interview Questionnaire 

1 Question

  • Q1. Process knowledge of commercial lending.

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Teleperformance Team Leader TL Salary
based on 4 salaries
₹2.2 L/yr - ₹4.2 L/yr
79% less than the average Team Leader TL Salary in India
View more details

Teleperformance Team Leader TL Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.1

Skill development

2.8

Work-Life balance

2.9

Salary & Benefits

3.9

Job Security

2.1

Company culture

3.0

Promotions/Appraisal

2.6

Work Satisfaction

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