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Teleperformance Social Media Executive Interview Questions and Answers for Experienced
Updated
26 Feb 2022
Teleperformance Social Media Executive Interview Experiences for Experienced
1 interview found
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Which customer is difficult to handle?
- Q2. How to reply to the customer in a faster way?
- Ans.
To reply to customers faster, use chatbots, canned responses, and prioritize urgent messages.
Implement chatbots to handle common queries and FAQs
Use canned responses for frequently asked questions
Prioritize urgent messages and respond to them first
Set up automated notifications for new messages
Train customer service representatives to respond quickly and efficiently
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Answered by
AI
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Round 3 - Behavioral
(2 Questions)
- Q1. What do you like to do?
- Q2. How to work in a professional way?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Always give your positive aspects regarding the questions that were asked with complete confidence on your skills....
Interview questions from similar companies
Interview experience
Poor
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(3 Questions)
- Q1. Tell me about yourself and your experience
- Ans. You have to explain what do you do in brief along with your career journey starting from the first job to the latest one
- Q2. How do you see yourself at IKS if you get hired
- Ans. Keep in mind about the job role and answer accordingly
- Q3. What is your career goal
Answered
Anonymously
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Answered
Anonymously
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Round 3 - One-on-one
(2 Questions)
- Q1. Same questions as the first round
- Q2. If you want to target CEO/founder of a large hospital how will you do that with social media or any digital platform
- Ans. According to me there is no such platform Linkedin is the closest platform to target CEO. But the CEO which he mentioned are CEO's of high end hospitals. They don't spend their time of such stuff like Linkedin very much. So it is difficult to target those people. (My answer ends here) (My thoughts) Here is the main problem like they are stuck here I see no growth for this company. Targeting High end people is altogeth...
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Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - They are selling software to help ease life of large clinics and hospitals like accounting, managing tech things
Problem is they want to reach out to high end CEO which makes it impossible to reach from any platforms, So they have tried linkedin in the past but have failed as most of the high end CEO they don't take purchase decision by watching ads specially for their own company.
Problem is they want to reach out to high end CEO which makes it impossible to reach from any platforms, So they have tried linkedin in the past but have failed as most of the high end CEO they don't take purchase decision by watching ads specially for their own company.
Social Media Manager Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 27 Mar 2024
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test
What is your best practice?
Round 2 - Technical
(1 Question)
- Q1. Why did u choose this field?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare thoroughly as they will ask you keen questions
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Social Media Executive interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are Resume Shortlist, One-on-one Round and Behavioral.
How to prepare for Teleperformance Social Media Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Email Support, Escalation Management, Escalations and Non Voice Process.
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Teleperformance Social Media Executive Reviews and Ratings
based on 26 reviews
Rating in categories
|
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|  ₹0.8 L/yr - ₹7.3 L/yr |
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| ₹0.9 L/yr - ₹7.5 L/yr |
|
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| ₹0.8 L/yr - ₹4.2 L/yr |
|
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|
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