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Teleperformance Senior Representative Interview Questions and Answers

Updated 5 Sep 2021

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Senior Representative Interview Questions

user image Amrin Nisha

posted on 1 Sep 2021

I applied via Naukri.com

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself and education about some skill development

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Aptitude Test Round

It was an aptitude test called "amcat" that checks the English knowledge by writing an essay which gives the topic on the spot.

2

Aptitude Test Round

Second round was versant test.

3

Technical Round (2 Questions)

  • Q1. Chargeback question - How many days the merchant will be taken to respond the chargeback once it is filed?
  • Q2. What was the difficult scenario you have faced in the process?
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023.

5 Interview Rounds

1

AMCAT Round (1 Question)

  • Q1. This round will be just like versant.
2

HR Round (1 Question)

  • Q1. Tell me about yourself and your experience
3

Versant Round (1 Question)

  • Q1. Voice based questions
4

Operation Round (1 Question)

  • Q1. About yourself and your experience
5

Client Interview Round (2 Questions)

  • Q1. Senario based questions
  • Q2. How do you handle high rated client

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared be you go for interview
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

General aptitude test and typing test

3

HR Round (1 Question)

  • Q1. General Question related to work experience
4

One-on-one Round (3 Questions)

  • Q1. Manager round: Questions related to shifts and flexibility
  • Q2. Rotational shifts!
  • Q3. Flexible to do 24/7 work!

Interview Preparation Tips

Interview preparation tips for other job seekers - This job is for 3rd Party employees for Google, and I was working for Operations in YouTube process.
Google perks and benefits are given to all employees of YouTube process.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Amcat test Round (2 Questions)

  • Q1. In the Amcat test, they ask to write an essay on the given topic in 200 to 300 words.
  • Q2. I was given a topic on the impact of social media on the teenagers. Here, we have to make sure that there is no grammatical error and spelling mistakes. Also, y...read more
3

Varsant test Round (1 Question)

  • Q1. In the varsant test, there are questions related to grammar, typing test, voice listening and email writing.
4

Technical Round (1 Question)

  • Q1. In the Ops round, someone from the process ask you questions related to the field you are getting hired.
5

Personality Assessment Round (1 Question)

  • Q1. In this round, they give you 85 questions that you need to answer within 20 minutes. This test is to develop understanding about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - In order to clear the test, you need to be sound in grammar and have a good typing speed altogether.
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Aptitude Test Round

Aptitude, reasoning etc..,

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Apr 2024.

2 Interview Rounds

1

Assignment Round

Amcat written and voice assessment

2

Aptitude Test Round

Amcat assessment with lock down browser

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023.

2 Interview Rounds

1

Aptitude Test Round

Amcat assessment. It contains listening reading section. Read and repeat. Listen and repeat.

2

One-on-one Round (2 Questions)

  • Q1. Operations round
  • Q2. Tell me about yourself Reason for leaving last job Previous experience related questions Rate your level of English
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Talk for 1minute about any topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Versant Test

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Teleperformance Senior Representative Salary
based on 12 salaries
₹2.3 L/yr - ₹4.5 L/yr
27% less than the average Senior Representative Salary in India
View more details

Teleperformance Senior Representative Reviews and Ratings

based on 5 reviews

3.4/5

Rating in categories

3.7

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

3.9

Job Security

3.5

Company culture

3.1

Promotions/Appraisal

3.6

Work Satisfaction

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