Teleperformance Senior Representative Interview Questions and Answers

Active listening is must to clear AMCAT. Good pronunciation of every word.

Q1. Ques will be asked only from resume
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Q2. Why do u wanna join? Why should we hire you? Why do u wanna switch ? Simple ques will be asked... Just need to be fluent
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Q1. Why should we hire you? Performance score in previous organization ? Mock calls Basic ques related to process Strengths and weaknesses. Why do u want to join. Tell me something any CNX
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Q1. Basic msq ques, need to select any best ans according to u. It'll be easy
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Q1. Good communication skill
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There will be vedio record screening and then telephonic round with operation and client

Q1. Asked whether comfortable with shifts
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Q2. Asked about previous experiences
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Q3. Told them by background and everything they asked
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An app was shared which asked few questions regarding sales and managing also tested the command on the language

Q1. HR asked about basic questions and asked about handling grievances with a customer
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Q1. One-on-one round with the operations team manager, asking about basic things like why you would like to join Concentrix etc. And explaining about the roles and responsibilities
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Basic English Aptitude and knowledge test.

Listening: Repeat sentences, phrases and paragraph. In paraghaphs one must understand that you do not need to repeat it in the exact manner but repeat using own’s word and understanding. However make sure to remember and use the keywords. Moreover your sentence/ Paragraph should be grammatically correct and sensible.

Q1. 1. Your Introduction. 2. Your Experience. 3. Last Job if any 4. Why left the previous organisation. 5. Job expectations. 6. Are you ready to fulfil job requirements such as 24/7 shifts and all. 7. Expected...read more
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Q2. Any topic to speak about( sometimes)
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Q1. 1. Describe your work in previous organisation. 2. Where do you see yourself in next 5 years (most overrates question) 3. Your understanding about Customer Service, BPO or KPO etc.
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