Teleperformance Front Office Receptionist Front Desk Coustmer Service Interview Questions and Answers

Q1. Asked questions on html
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Q2. Question on Css and javascript
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Q1. Question on react
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Q1. Self introduction
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Q2. Tell something about your personal experiences
Ans. 
I have gained valuable customer service skills through my previous roles in hospitality.
• Worked in customer-facing roles in the hospitality industry

• Handled guest inquiries and resolved issues effectively

• Received positive feedback from guests for excellent service

• Trained new staff on customer service best practices
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Harvar voice assessment.

Q1. Self introduction
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Q2. Where do you see yourself in next 5 years
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In the next 5 years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a managerial role.
• Continuing to excel in my current role as a Front Office Executive

• Participating in leadership development programs to enhance my skills

• Building strong relationships with colleagues and clients to further my career

• Working towards becoming a Front Office Manager or similar position
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Q1. What is Currying
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Currying is a technique in functional programming where a function with multiple arguments is transformed into a sequence of nested functions, each taking a single argument.
• Currying helps in creating reusable functions and partial application.

• It allows for easier composition of functions.

• Example: const add = (a) => (b) => a + b; add(2)(3) will return 5.
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Q2. What are closures
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Closures are functions that have access to their own scope, as well as the scope in which they were defined.
• Closures allow functions to access variables from their outer function even after the outer function has finished executing.

• They help in maintaining state in functional programming.

• Example: function outerFunction() { let outerVar = 'I am outer'; return function innerFunction() { console.log(outerVar); }; }

• Example...read more
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Q3. What hooks you are familiar with
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Q1. What is reactjs?
Ans. 
ReactJS is a JavaScript library for building user interfaces.
• ReactJS is developed and maintained by Facebook.

• It allows developers to create reusable UI components.

• ReactJS uses a virtual DOM for better performance.

• It follows a component-based architecture.

• ReactJS can be used to build single-page applications.
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Q2. What is call, apply and bind in javascript?
Ans. 
call, apply, and bind are methods in JavaScript used to manipulate the context of a function.
• call() is used to invoke a function with a specified 'this' value and arguments provided individually.

• apply() is similar to call() but arguments are passed as an array.

• bind() is used to create a new function with a specified 'this' value and initial arguments.
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Q3. Data Types in javascript
Ans. 
JavaScript has several data types including string, number, boolean, object, array, null, and undefined.
• String: 'hello'

• Number: 42

• Boolean: true or false

• Object: { key: value }

• Array: [1, 2, 3]

• Null: null

• Undefined: undefined
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2 DSA questions. Both medium level difficult

Q1. Mostly questions from Domain, JavaScript, Like output based questions of objects, their memory location, reference, one DSA question from recursion, output based questions mostly
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Skill verifying by department oriented questions.

Q1. About technical related
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Q2. Query about technical knowledge.
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Q1. Self introduction and mindset of candidate related questions
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