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Teleperformance Desktop Support Engineer L1 Interview Questions and Answers

Updated 17 Mar 2023

Teleperformance Desktop Support Engineer L1 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction about previous job and qualifications
  • Ans. 

    I worked as a Desktop Support Engineer L1 at XYZ Company for 2 years. I have a Bachelor's degree in Computer Science.

    • Worked as a Desktop Support Engineer L1 at XYZ Company for 2 years

    • Bachelor's degree in Computer Science

    • Provided technical support to end-users for hardware and software issues

    • Troubleshot and resolved desktop and laptop problems

    • Installed and configured operating systems and software applications

    • Assisted i...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Outlook configuration,dns , DHCP, windows installation, hardware troubleshooting, networking,server , active directory

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare with the help of desktop support questions basic knowledge of hardware networking and server

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Tell me about your self.
  • Q2. What was your responsibility in previous organization.
  • Q3. Why you join our organization.
  • Q4. What's your sallery expectation.
  • Ans. 

    My salary expectation is negotiable based on the job responsibilities and market standards.

    • I am open to discussing the salary range for this position.

    • I have researched the market standards for this role and expect a fair compensation.

    • I am looking for a salary that reflects my skills and experience.

    • I am willing to consider other benefits and perks as part of the compensation package.

  • Answered by AI
  • Q5. What is router and switch.
  • Ans. 

    A router is a networking device that forwards data packets between computer networks. A switch is a networking device that connects devices together on a computer network.

    • A router connects multiple networks and determines the best path for data to travel between them.

    • A switch connects devices on a network and directs data to the correct device.

    • Routers use IP addresses to route data, while switches use MAC addresses to ...

  • Answered by AI
  • Q6. What is ost and pst?
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Offline Storage Table and is used for storing email data when Outlook is in offline mode.

    • PST stands for Personal Storage Table and is used for storing email data on a local computer.

    • OST files are created automatically when Outlook is configured to use Cached Exchange Mode.

    • PST files can be created manually by the user to store emai...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for iEnergizer Desktop Support Engineer L1 interview:
  • Technical Skills
Interview preparation tips for other job seekers - Never hesitate when you are in a interview and response the questions with confidence, always be energetic and be positive?
Have a tiny smile on your face.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is DHCP and explain process of DHCP server
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It is used to assign IP addresses, subnet masks, default gateways, and other network parameters to devices.

    • The DHCP server manages a pool of available IP addresses and leases them to devices on request.

    • The process involves four steps: DHCP Discover, DHCP Offer, DHCP Request, and...

  • Answered by AI
  • Q2. What is OSI Model and explain OSI Model layers
  • Ans. 

    The OSI Model is a conceptual framework that standardizes the functions of a communication system into seven layers.

    • The OSI Model stands for Open Systems Interconnection Model.

    • It was developed by the International Organization for Standardization (ISO) in 1984.

    • The model helps in understanding how different network protocols and technologies interact with each other.

    • The seven layers of the OSI Model are: Physical, Data ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask question randomly to verify knowledge and Communication skills.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic question regarding frontend technologies such as Html, CSS, javascript, Reactjs, Bootstrap and Computer Networking.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the interview was taken on core front end technologies and communication skills as it requires communication with our clients.

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

Analyst Interview Questions & Answers

WNS user image Anonymous

posted on 11 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Why did you leaving the job very early
  • Ans. 

    I left the job early due to personal reasons and a better opportunity.

    • Received a better job offer with higher pay and growth opportunities

    • Needed to relocate for personal reasons such as family or health

    • Found the job was not a good fit for my skills and career goals

  • Answered by AI
  • Q2. Why you are expecting huge CTC
  • Ans. 

    I have extensive experience, skills, and qualifications that justify a higher salary.

    • I have a strong educational background and relevant certifications.

    • I have several years of experience in the industry, with a proven track record of success.

    • I possess specialized skills and expertise that are in high demand.

    • I have a history of exceeding performance targets and delivering exceptional results.

    • I have received positive fee...

  • Answered by AI
  • Q3. How can we know whether you work for long time with us
  • Ans. 

    By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

    • Consistently meeting deadlines and exceeding expectations

    • Taking on additional responsibilities and projects

    • Seeking opportunities for growth and advancement within the company

  • Answered by AI

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Reasoning
Speaking
Typing
Listening

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay confident prepare your intro really well

I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about strength, weakness, future goals,etc.(being a fresher)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal and confident. Focus on English communication.

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic skills about the process knowledge
Round 2 - One-on-one 

(1 Question)

  • Q1. As usual just they view the subject matters

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold with your Skills of this domain as well as process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was good and i did approx 10 question

Round 2 - Coding Test 

It was Excellent and i solved 2 question

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Desktop Support Engineer L1 interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and Technical.

Tell us how to improve this page.

Teleperformance Desktop Support Engineer L1 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Teleperformance Desktop Support Engineer L1 Salary
based on 20 salaries
₹2 L/yr - ₹3.6 L/yr
9% more than the average Desktop Support Engineer L1 Salary in India
View more details

Teleperformance Desktop Support Engineer L1 Reviews and Ratings

based on 10 reviews

3.7/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

2.9

Salary

3.8

Job security

2.7

Company culture

2.9

Promotions

3.3

Work satisfaction

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