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iEnergizer Desktop Support Engineer L1 Interview Questions and Answers

Updated 24 Feb 2022

iEnergizer Desktop Support Engineer L1 Interview Experiences

1 interview found

Desktop Support Engineer L1 Interview Questions & Answers

user image Anonymous

posted on 24 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What was your responsibility in previous organization.
    • Add your answer
  • Q3. Why you join our organization.
    • Add your answer
  • Q4. What's your sallery expectation.
  • Ans. 

    My salary expectation is negotiable based on the job responsibilities and market standards.

    • I am open to discussing the salary range for this position.

    • I have researched the market standards for this role and expect a fair compensation.

    • I am looking for a salary that reflects my skills and experience.

    • I am willing to consider other benefits and perks as part of the compensation package.

    • Answered by AI
    Add your answer
  • Q5. What is router and switch.
  • Ans. 

    A router is a networking device that forwards data packets between computer networks. A switch is a networking device that connects devices together on a computer network.

    • A router connects multiple networks and determines the best path for data to travel between them.

    • A switch connects devices on a network and directs data to the correct device.

    • Routers use IP addresses to route data, while switches use MAC addresses to ...

    • Answered by AI
    Add your answer
  • Q6. What is ost and pst?
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Offline Storage Table and is used for storing email data when Outlook is in offline mode.

    • PST stands for Personal Storage Table and is used for storing email data on a local computer.

    • OST files are created automatically when Outlook is configured to use Cached Exchange Mode.

    • PST files can be created manually by the user to store emai...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for iEnergizer Desktop Support Engineer L1 interview:
  • Technical Skills
Interview preparation tips for other job seekers - Never hesitate when you are in a interview and response the questions with confidence, always be energetic and be positive?
Have a tiny smile on your face.

Skills evaluated in this interview

What people are saying about iEnergizer

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a quality analyst
2w
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about iEnergizer?
Ask anonymously on communities.

Interview questions from similar companies

Desktop Support Engineer L1 Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is DHCP and explain process of DHCP server
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It is used to assign IP addresses, subnet masks, default gateways, and other network parameters to devices.

    • The DHCP server manages a pool of available IP addresses and leases them to devices on request.

    • The process involves four steps: DHCP Discover, DHCP Offer, DHCP Request, and...

    • Answered by AI
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  • Q2. What is OSI Model and explain OSI Model layers
  • Ans. 

    The OSI Model is a conceptual framework that standardizes the functions of a communication system into seven layers.

    • The OSI Model stands for Open Systems Interconnection Model.

    • It was developed by the International Organization for Standardization (ISO) in 1984.

    • The model helps in understanding how different network protocols and technologies interact with each other.

    • The seven layers of the OSI Model are: Physical, Data ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask question randomly to verify knowledge and Communication skills.

Skills evaluated in this interview

Desktop Support Engineer L1 Interview Questions & Answers

Teleperformance user image

posted on 17 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction about previous job and qualifications
  • Ans. 

    I worked as a Desktop Support Engineer L1 at XYZ Company for 2 years. I have a Bachelor's degree in Computer Science.

    • Worked as a Desktop Support Engineer L1 at XYZ Company for 2 years

    • Bachelor's degree in Computer Science

    • Provided technical support to end-users for hardware and software issues

    • Troubleshot and resolved desktop and laptop problems

    • Installed and configured operating systems and software applications

    • Assisted i...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Outlook configuration,dns , DHCP, windows installation, hardware troubleshooting, networking,server , active directory
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare with the help of desktop support questions basic knowledge of hardware networking and server

Sales Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 14 Nov 2020

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

Sales Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 18 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
    • Add your answer
  • Q2. Asked about work experience.
    • Add your answer
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

Sales Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 May 2021

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

Sales Executive Interview Questions & Answers

Conneqt Business Solutions user image

posted on 22 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Topic on Hyderabad in english for 2 minutes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.

Sales Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 22 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Tell me something that not written in your cv
    • Add your answer
  • Q3. Why do you want to join bpo
    • Add your answer
  • Q4. Where you want to see yourself in next 5 years
    • Add your answer
  • Q5. What was your job role in previous organisation tell me in briief
    • Add your answer
  • Q6. Why should we hire you?
    • Add your answer
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

Sales Executive Interview Questions & Answers

HGS user image Anonymous

posted on 9 Apr 2022

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

Sales Executive Interview Questions & Answers

HGS user image Anonymous

posted on 21 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 15tn is the target of the EDC machine. will you do it?
  • Ans. I don't work for salary. I work for Incentive.
    • Answered Anonymously
    View 2 more answers
  • Q2. Did you leave your last job?
  • Ans. The environment was not correct by doing an incentive plan of yes.
    • Answered Anonymously
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking & smart working
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Desktop Support Engineer L1 interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are Resume Shortlist and Technical.
What are the top questions asked in iEnergizer Desktop Support Engineer L1 interview?

Some of the top questions asked at the iEnergizer Desktop Support Engineer L1 interview -

  1. What's your sallery expectati...read more
  2. What is router and swit...read more
  3. What is ost and p...read more

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iEnergizer Desktop Support Engineer L1 Salary
based on 6 salaries
₹2.1 L/yr - ₹3.1 L/yr
7% more than the average Desktop Support Engineer L1 Salary in India
View more details

iEnergizer Desktop Support Engineer L1 Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

3.2

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

3.2

Promotions

4.1

Work satisfaction

Explore 2 Reviews and Ratings
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