Teleperformance Analyst Interview Questions, Process, and Tips

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Q1. About selft introduction
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Q2. Jam session and later discussion on few topics regarding organization rules,timings,roles n responsibilities
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You need to answer 45 questions with in 30 mins of time and you need to need written test.

Q1. Explain your roles and responsibilities in your previous organisation
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Q2. How many types of money laundering, effects of money laundering
Ans. 
Money laundering involves various types and has significant effects on economies and society.
• There are three main types of money laundering: placement, layering, and integration.

• Placement involves introducing illicit funds into the financial system, often through cash deposits or purchases.

• Layering involves complex transactions to obscure the origin of funds, such as multiple transfers between accounts or countries.

• Int...read more
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Q1. What is the meaning PEP, sanction
Ans. 
PEP stands for Politically Exposed Person and sanction refers to penalties or restrictions imposed on individuals or entities.
• PEP refers to individuals who hold prominent public positions and are at a higher risk of involvement in corruption or money laundering.

• Sanctions are penalties or restrictions imposed by governments or international bodies to enforce compliance with laws or policies.

• Sanctions can include financi...read more
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Q2. Stages and effects of AML,OFAC Countries list
Ans. 
AML refers to anti-money laundering and OFAC is a list of countries sanctioned by the US. Both have stages and effects.
• AML (Anti-Money Laundering) refers to the process of detecting and preventing money laundering activities.

• The stages of AML include customer identification, monitoring transactions, and reporting suspicious activities.

• The effects of AML include financial penalties, reputational damage, and legal conseq...read more
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Q1. Phone Screening
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Q2. Tell me about yourself ?
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Business Analytics, English Communication, Versant and Typing speed

Q1. Details about you and your education Background and redirect you to Paragraph reading and explaining , Current affairs knowledge etc
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Q1. Tell me about your self
Ans. Good morning , Myslef Bangaru nikhil sai and I’m from hyd
Answered by Bangaru Nikhil sai
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Q2. Tell me about women empowerment
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Quess Questions in the choosing

Impact of covid 19 on education

Q1. Provide in depth details about contributors
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Few questions related to escalation Engineering process

Q1. What do you know the escalation Engineering process?
Ans. 
Escalation Engineering process involves identifying and resolving critical issues in a timely manner.
• Escalation process is triggered when a critical issue is identified

• The issue is then assigned to a team of experts who work on resolving it

• Regular updates are provided to stakeholders until the issue is resolved

• The process involves prioritizing and managing multiple escalations simultaneously

• Examples include software bu
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Q2. What is the most Google product you use and give the details about the product?
Ans. 
The most used Google product is Google Drive.
• Google Drive is a cloud storage service that allows users to store and share files.

• It offers free storage up to 15GB and paid plans for more storage.

• It also includes Google Docs, Sheets, and Slides for creating and collaborating on documents.

• Google Drive can be accessed on desktop and mobile devices.

• It is a convenient and reliable tool for personal and professional use.
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Q3. Tell me about 5 Google products?
Ans. 
Google Search, Google Maps, Google Drive, Google Photos, Google Translate
• Google Search - search engine for finding information on the internet

• Google Maps - mapping service for directions and location information

• Google Drive - cloud storage and file sharing service

• Google Photos - photo and video storage and sharing service

• Google Translate - language translation service
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Q4. Salary discussion with Team lead mostly, HR not the part of interview.
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Q1. They ask about yourself to check your fluency.
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Q2. Why do you want to join bpo.
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