Tech Mahindra Voice Process Associate Interview Questions and Answers

Q1. 1) Introduce yourself? 2) you said that your hobbie is reading books,which types of book you read? 3) what do you know about entrepreneurship? 4) you have interest in entrepreneurship then why should you n...read more
Ans. 
I am a Voice Process Associate with a passion for reading books and an interest in entrepreneurship.
• I enjoy reading a variety of books, including fiction, non-fiction, and self-help.

• I believe entrepreneurship is the process of starting and managing a business venture.

• Although I have an interest in entrepreneurship, I am currently focused on developing my skills in the voice process field.

• I have worked on a project rela...read more
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Q1. 1) please tell me about your college studies, project and fields in your resume? 2) what are types of conveyer belts? 3) as you have technical background why you are in this field?
Ans. 
I have a technical background with college studies in engineering. My project focused on designing and implementing a conveyor belt system.
• Studied engineering in college

• Designed and implemented a conveyor belt system for a project

• Explored different types of conveyor belts

• Gained technical knowledge and skills

• Applied technical background to excel in the voice process associate field
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Q1. Salf conference
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Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...read more
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Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...read more
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Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
Ans. 
As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).
• Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

• Conduct regular audits and assessments to identify and address compliance issues

• Provide training and guidance to employees on compliance matters

• Collaborate with legal and HR teams to address any compliance co...read more
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Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...read more
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Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
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Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...read more
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Q8. Focus on demonstrating your sincere interest in the opportunity
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Q1. Self Introduction
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Q2. Speak any topic for 2 min
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Amcat Exam should be minimum 3 subjects

Q1. About the Job Info and details
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Q2. Work process are you ok with that
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Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.

A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.

Q1. Can you tell me about yourself?
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Q2. Why do you want to work for company
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Q3. What are your greatest strengths and weaknesses?
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Q4. How do you handle change or unexpected situations?
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Q5. What are your greatest strengths and weaknesses?
Ans. 
My greatest strength is my ability to communicate effectively and empathize with customers. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication skills - able to convey information clearly and concisely

• Strength: Empathy towards customers - able to understand their needs and concerns

• Weakness: Being overly detail-oriented - sometimes spend too much time focusing on minor details

• W...read more
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Q6. How do you handle chane or unexpected situations?
Ans. 
I handle change or unexpected situations by staying calm, assessing the situation, and adapting quickly.
• Stay calm and composed

• Assess the situation and understand the impact

• Adapt quickly and come up with a solution

• Communicate effectively with team members or customers
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Regarding computer science

Q1. About computer science questions
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Q2. Regarding computer based
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Q1. About myself and regarding work
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We have to talk fluently in english without any intervals of our desired topic.

Q1. Same question of round one will be given. But here they'll check our accent.
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Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am proficient in handling customer inquiries and resolving issues efficiently
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Q2. Why are you choosing this field
Ans. 
I am choosing this field because I enjoy helping people and have strong communication skills.
• Passion for helping others

• Strong communication skills

• Enjoy problem-solving

• Opportunity for career growth

• Interest in working in a fast-paced environment
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.
• Over 5 years of experience in handling customer queries and providing solutions over the phone

• Proficient in using CRM software to track customer interactions and resolve issues efficiently

• Excellent communication skills with a focus on active listening and problem-solving

• Ability to work under pr...read more
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Q2. Why are you interested in this position?
Ans. 
I am interested in this position because I have a passion for customer service and enjoy helping people over the phone.
• I have strong communication skills and enjoy interacting with others.

• I am detail-oriented and can handle multiple tasks efficiently.

• I have previous experience in a similar role, where I excelled in resolving customer issues.

• I am excited about the opportunity to work in a dynamic and fast-paced environm
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