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LTIMindtree Voice Process Executive Interview Questions and Answers

Updated 12 Aug 2024

LTIMindtree Voice Process Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.

    • Over 5 years of experience in handling customer queries and providing solutions over the phone

    • Proficient in using CRM software to track customer interactions and resolve issues efficiently

    • Excellent communication skills with a focus on active listening and problem-solving

    • Ability to work under pr...

  • Answered by AI
  • Q2. Why are you interested in this position?
  • Ans. 

    I am interested in this position because I have a passion for customer service and enjoy helping people over the phone.

    • I have strong communication skills and enjoy interacting with others.

    • I am detail-oriented and can handle multiple tasks efficiently.

    • I have previous experience in a similar role, where I excelled in resolving customer issues.

    • I am excited about the opportunity to work in a dynamic and fast-paced environm

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
  • Q2. The exact reasons I have provided along with the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you handle an angry customer on call?
  • Ans. 

    I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Remain calm and professional throughout the call.

    • Listen actively to the customer's concerns and let them vent.

    • Empathize with the customer and acknowledge their frustration.

    • Apologize for the inconvenience caused and take responsibility.

    • Offer solutions to resolve the issue and ask for their input.

    • Follow up with the customer to ensure the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Being patient and listening to customers first is the key to handle an angry customer on call.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions on testing.
  • Q2. Write sample code on some basic queries supplied during interview.
  • Ans. 

    Sample code for basic queries

    • Use SELECT statement to retrieve data from a table

    • Use WHERE clause to filter data based on conditions

    • Use ORDER BY clause to sort data in ascending or descending order

    • Use GROUP BY clause to group data based on a column

    • Use JOIN clause to combine data from multiple tables

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have some knowledge on selenium testibg.

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

Interview Questionnaire 

1 Question

  • Q1. Project architecture

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for your resume.

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is Fault tolerance in MS , how do you achieve in Spring framework
  • Ans. 

    Fault tolerance in MS and achieving it in Spring framework

    • Fault tolerance is the ability of a system to continue functioning even in the presence of faults or errors

    • In MS, fault tolerance can be achieved through technologies like clustering, load balancing, and replication

    • In Spring framework, fault tolerance can be achieved through the use of circuit breakers, retry mechanisms, and fallbacks

    • Circuit breakers can be used...

  • Answered by AI
  • Q2. What is horizontal and vertical scaling ?
  • Ans. 

    Horizontal scaling means adding more machines to a pool of resources, while vertical scaling means adding more power (CPU, RAM) to an existing machine.

    • Horizontal scaling involves adding more machines to a network to increase capacity

    • Vertical scaling involves adding more resources (CPU, RAM) to a single machine to increase capacity

    • Horizontal scaling is more cost-effective and easier to implement than vertical scaling

    • Exa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident , try to give your best

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1)Technical questions
  • Q2. Good interview experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with, lot of projects to get selected into.

LTIMindtree Interview FAQs

How many rounds are there in LTIMindtree Voice Process Executive interview?
LTIMindtree interview process usually has 1 rounds. The most common rounds in the LTIMindtree interview process are HR.

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LTIMindtree Voice Process Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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