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Cognizant
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Amcat Exam should be minimum 3 subjects
I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.
Experienced in handling customer queries and providing solutions
Proficient in using voice process tools and software
Strong communication skills in English and other languages
Ability to work under pressure and meet targets
Previous experience in a similar role at XYZ company
I want to work in BPO because I enjoy interacting with people, solving problems, and providing excellent customer service.
Enjoy interacting with people
Solving problems
Providing excellent customer service
I want to join Cognizant because of its reputation for providing excellent training and growth opportunities in the voice process industry.
Cognizant is known for its strong training programs which will help me enhance my skills in the voice process domain
I am impressed by Cognizant's reputation for providing growth opportunities and career advancement
I believe that working at Cognizant will provide me with a platform t
What people are saying about Cognizant
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 2 interview rounds.
I am a dedicated and experienced professional with a background in customer service and communication skills.
I have over 5 years of experience in customer service roles
I am proficient in handling customer queries and resolving issues efficiently
I have strong communication skills, both written and verbal
I am a team player and enjoy working in a fast-paced environment
I am adaptable and quick to learn new processes and sy
Listen actively, empathize with the customer, remain calm, apologize, offer solutions, follow up.
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, do not take the anger personally
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the
Seeking new opportunities for career growth and development.
Looking for a new challenge and opportunity to learn and grow
Desire for career advancement and professional development
Seeking a better work-life balance
Relocation to a new city or country
Company downsizing or restructuring
Cognizant interview questions for designations
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
Get interview-ready with Top Cognizant Interview Questions
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
Yes, I am willing to work shifts as required for the role.
I am flexible with my schedule and understand the importance of working different shifts.
I have previous experience working in roles that required shift work.
I am committed to meeting the needs of the job, even if it means working non-traditional hours.
Digital marketing is the use of online platforms and technologies to promote products or services.
Digital marketing includes strategies such as social media marketing, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.
It allows businesses to reach a larger audience, target specific demographics, and track the effectiveness of their campaigns.
Examples of digital marketing tools inclu...
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
Am ready to face aptitude test
Group discussion with topics GD. And current affairs digital payment is good. india should go completele cash less. Government should reduce tax on oil and petroleum products. Bullet train is the need of moment. We should have a uniform civil code. india should legalises sorrogacy.
I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.
Heap memory is dynamic memory allocated during runtime, while stack memory is static memory allocated at compile time.
Heap memory is used for dynamic memory allocation, while stack memory is used for static memory allocation.
Heap memory is slower to access compared to stack memory.
Heap memory is managed by the programmer, while stack memory is managed by the compiler.
Examples: Variables declared using 'new' keyword in ...
Reentrancy is the ability of a program to be interrupted in the middle of a task and then continue that task from where it left off.
Reentrancy allows a program to handle multiple tasks simultaneously by pausing one task to work on another.
It is commonly used in multi-threaded programming to ensure that multiple threads can access the same code without interfering with each other.
An example of reentrancy is a function t...
C is a procedural programming language while C++ is an object-oriented programming language.
C is a procedural programming language, while C++ is a combination of procedural and object-oriented programming.
C does not support classes and objects, while C++ does.
C does not have features like inheritance, polymorphism, and encapsulation which are present in C++.
C++ allows function overloading and operator overloading, whic
Static binding is resolved at compile time, while dynamic binding is resolved at runtime.
Static binding is also known as early binding, where the method call is resolved at compile time based on the type of reference variable.
Dynamic binding is also known as late binding, where the method call is resolved at runtime based on the actual object type.
Static binding is faster but less flexible, while dynamic binding is slo...
Static binding and dynamic binding are two types of binding in programming languages.
Static binding is done at compile time, where the method to be called is determined by the compiler based on the type of the object reference.
Dynamic binding is done at runtime, where the method to be called is determined by the JVM based on the actual type of the object.
Static binding is also known as early binding, while dynamic bind...
C++ is a high-level programming language known for its efficiency and flexibility.
C++ is an object-oriented programming language
It supports features like classes, inheritance, polymorphism, and encapsulation
C++ allows for both high-level and low-level programming
It is widely used in developing system software, application software, device drivers, embedded software, and games
Speak in English for 10 mins in some topic
The duration of Cognizant Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 37 interviews
3 Interview rounds
based on 68 reviews
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