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HCLTech International Voice Process Executive Interview Questions and Answers

Updated 16 Nov 2024

HCLTech International Voice Process Executive Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

We have to talk fluently in english without any intervals of our desired topic.

Round 2 - HR 

(1 Question)

  • Q1. Same question of round one will be given. But here they'll check our accent.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to attend the interview as a fresher, only your time and a resume copy will be wasted.there is no use of conducting interviews if you are not going to select atleast any one potential candidate.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Coding Test 

Most do coding for product based companies

Interview Preparation Tips

Topics to prepare for HCLTech International Voice Process Executive interview:
  • Business Analytics. Business Too
  • Business Analytics. Business
  • Comniction
  • entrepreneurship
  • Human Resources
  • CSR Activities
Interview preparation tips for other job seekers - Update your resume. ...
Tailor your resume and cover letter. ...
Be prepared for anything. ...
Act kindly to everyone. ...

International Voice Process Executive Interview Questions Asked at Other Companies

Q1. What is inbound and outbound calls?
Q2. What is SEO and digital marketing?
Q3. Describe the disadvantages of social media
Q4. What is customer service?
asked in EXL Service
Q5. Tell me something abouvyourself

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About subject

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared , confident and just go with the flow.
Genpact interviews mostly take time but they are a good experience.

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal questions n technical ones

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very plain and smooth ...m really very happy

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into back...

  • Answered by AI
  • Q3. How will you handle an angry customer?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't fumble. Even if you don't know anything confidently say that you don't know.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your personality and your past experience
Round 2 - One-on-one 

(1 Question)

  • Q1. With the particular manager who needs specific person if they like it then final round for hr
Round 3 - HR 

(1 Question)

  • Q1. Related to salary , location , job title etc confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and calm attitude with all rounds .. don't laugh , angry , friendly in with manager round because manager testing you in his/her way of style . Be calm , polite. Try to speak in both hinglish or english.

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is accounts payable
  • Ans. 

    Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability account in the company's balance sheet.

    • It includes invoices from vendors for goods or services received but not yet paid for.

    • It is important to manage accounts payable to ensure timely payments and avoid late fees or damaged vendor relationships.

    • Examples of accounts payable i...

  • Answered by AI
  • Q2. Explain what is credit note?
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.

    • It is issued when goods are returned by the buyer or when the seller overcharges the buyer.

    • It serves as a proof of the transaction and helps in maintaining accurate records.

    • It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the cre...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If basic knowledge of core accounting is clear then specifically account's payable,accounts receivable then it's easy to crack

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is Accounts Payables?
  • Ans. 

    Accounts Payables is the amount a company owes to its vendors or suppliers for goods or services received.

    • It is a liability account in the company's balance sheet.

    • It includes invoices, bills, and other expenses that are yet to be paid.

    • AP is managed by the accounting department and is an important part of cash flow management.

    • Example: If a company purchases raw materials from a supplier on credit, the amount owed to the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself to the Interviewers. Prepare on we'll Basics .

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Basic mathematical questions asked along with a check of English speaking

Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your head calm and cool you will achieve your goal
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HCLTech Interview FAQs

How many rounds are there in HCLTech International Voice Process Executive interview?
HCLTech interview process usually has 1-2 rounds. The most common rounds in the HCLTech interview process are Coding Test, Group Discussion and HR.
How to prepare for HCLTech International Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are International Voice Process, international bpo, Customer Service, international call center and international voice.

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HCLTech International Voice Process Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more
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HCLTech International Voice Process Executive Salary
based on 6 salaries
₹2 L/yr - ₹3.5 L/yr
18% less than the average International Voice Process Executive Salary in India
View more details

HCLTech International Voice Process Executive Reviews and Ratings

based on 2 reviews

4.4/5

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4.4

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4.4

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4.4

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4.4

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4.4

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