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Tech Mahindra Customer Sales Representative Interview Questions and Answers

Updated 8 Aug 2022

Tech Mahindra Customer Sales Representative Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me something on women empowerment?
  • Q2. What is Customer service ?
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • It involves listening to customers' needs and concerns

    • Providing accurate and helpful information

    • Resolving issues and complaints in a timely and satisfactory manner

    • Building relationships with customers to ensure their satisfaction and loyalty

    • Examples include answering phone calls, responding to emails, and p

  • Answered by AI
  • Q3. What did u do yesterday?
  • Q4. How din u celebrated your last birthday?
  • Q5. Tell me somethings about your self
Round 2 - Technical 

(2 Questions)

  • Q1. Audio listening round
  • Q2. Para jumbled sentence

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview be confident and speak in fluency this the only key to crack .

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
  • Q2. Professional experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Aptitude Test 

Versant test which was taken online

Round 3 - Technical 

(1 Question)

  • Q1. A round with the ops manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Explain about yourself in a minute
  • Ans. Have a flow in communication with correct sentence framing
  • Answered Anonymously
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills.
Round 3 - Assignment 

Email Writing and Aptitute test.

Round 4 - One-on-one 

(1 Question)

  • Q1. This is a Manager round, He will ask your Introduction and your experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It was 45 min apptitude test it was not a difficult test.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me something about your self

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Representative interview:
  • About wipro
Interview preparation tips for other job seekers - It is good role. Everyone should join wipro. Now its a best fresher
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

It's was very good and test.i was qualified in January that its

Round 3 - Technical 

(2 Questions)

  • Q1. How can you run python in your pc .
  • Ans. 

    Python can be run on a PC by installing Python software and running it through the command prompt or an IDE.

    • Download and install Python software from the official website

    • Open the command prompt or an IDE like PyCharm

    • Type 'python' in the command prompt or run a Python script in the IDE

    • Ensure that the correct version of Python is installed and added to the PATH environment variable

  • Answered by AI
  • Q2. How can you run c language at your pc
  • Ans. 

    To run C language on your PC, you need to install a C compiler and IDE.

    • Download and install a C compiler like GCC or Clang

    • Choose an IDE like Code::Blocks or Visual Studio Code

    • Write your C code in the IDE and compile it using the compiler

    • Execute the compiled program in the command prompt or terminal

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and crack interview..in case you do not confident of yourself then go to home .

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: In my previous role at XYZ Company, I handled over 50 customer inquiries dai...

  • Answered by AI
  • Q2. Question about career gaps

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Sales Representative interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are HR and Technical.
What are the top questions asked in Tech Mahindra Customer Sales Representative interview?

Some of the top questions asked at the Tech Mahindra Customer Sales Representative interview -

  1. What is Customer servic...read more
  2. Audio listening ro...read more
  3. Para jumbled sente...read more

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Tech Mahindra Customer Sales Representative Salary
based on 4 salaries
₹2 L/yr - ₹4.9 L/yr
At par with the average Customer Sales Representative Salary in India
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