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Tech Mahindra BPO Executive Interview Questions, Process, and Tips

Updated 12 Jan 2025

Top Tech Mahindra BPO Executive Interview Questions and Answers

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Tech Mahindra BPO Executive Interview Experiences

59 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 11 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself. Qualifications
  • Q2. Tell me about your closed Friends

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always no need to nervous during interview.

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Ans. Before going to an interview just write down about yourself on a paper in bulletin and try to relate it to the service sector you are trying to join.
  • Answered Anonymously
  • Q2. Why should we hire you?
  • Q3. Be precise with your answer and do not fumble.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answer because anybody can have knowledge as we have the resources in today's generation but confidence is something which is not easily available.

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(17 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What is your salary expectation
  • Q6. If u have knowledge about bpo
  • Ans. Bpo means business process outsourcing.bpo is a most popular call centre like voice process and non voice process.non voice process means chatting process like message and gmail.
  • Answered Anonymously
  • Q7. Why should I hire you?
  • Ans. I'm interested to learning new things . I will never be late to office and I will never take necessary leaves. I will sketch my working hour if regrusted.
  • Answered Anonymously
  • Q8. What are your strengths?
  • Ans. I'm a good team player I'm a quick learner and I'm honest Ican improve more communication with person
  • Answered Anonymously
  • Q9. Tell me about yourself?
  • Ans. Good morning sir/ medam. First of all thank you for giving this opportunity.my self pavan kumar I'm from Hyderabad I completed my graduation in specialised in mechanical engineering. Talking about my family,my family consists of five members including me and my two younger sister.my father is a business man and my mother is housewife.my hobbies are listening music and reading books
  • Answered Anonymously
  • Q10. Why so you need a job?
  • Ans. Until now my parents are took my responsibility from now onwards I want to take my responsibility hens I need a job
  • Answered Anonymously
  • Q11. Why do u want to work on bpo?
  • Ans. I want to start my career with bpo industry so that I get an opportunity to communicate with people from various backgrounds. And I love interacting with people . Bpo is completely customer service oriented
  • Answered Anonymously
  • Q12. Do u have any idea about customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples of good customer service include prompt response times and personalized attention

    • Poor customer service can lead to lost bu

  • Answered by AI
  • Q13. Can you work under pressure ?
  • Q14. Are you a hard worker or smart worker?
  • Ans. Both I can do . I think smart and do a work hard
  • Answered Anonymously
  • Q15. Where do you see yourself in the next 5 years?
  • Q16. Share details about your previous job?
  • Ans. My previous job is in industry. in non voice process like message Gmail
  • Answered Anonymously
  • Q17. What are your great achievement?
Round 3 - Group Discussion 

My group discussion (gd) toppic is
How to produce more jobs in rural areas?
Good morning sir/medam thank you for giving this opportunity .now.a days so many people are unemployed . approximately 70%of of the workforce living in rural India .most of the employment opportunities are concentrated in urban areas, people are migrating from village to cities for livelihood, which resulting is more population density .
At present agriculture sector is helping the Indian economy. Whereas many other industries are struggling. Thank for

Interview Preparation Tips

Topics to prepare for Tech Mahindra BPO Executive interview:
  • Topic is in communication skills
  • Course Soft skills training
Interview preparation tips for other job seekers - Pump your self and grow up .
Focus on employers needs.
Never stop searching even when youre empoyed.and go through the whole interview in your mind

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Pic any topic and disscus one minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you must have Good communication skills & about subject knowledge

Tech Mahindra interview questions for designations

 BPO Associate

 (5)

 BPO Trainee

 (1)

 Bpo Sales Executive

 (3)

 BPO job

 (3)

 BPO 1

 (1)

 BPO Information Processing Specialist

 (1)

 Domestic BPO Process

 (2)

 Bpo Team Lead

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    My name is pradeep Kumar I am from Kannauj UP This time I live at Sector 68 noida I am married and I have a girl child

  • Answered Anonymously
  • Q2. What's your specialty
  • Ans. 

    I am hard worker. I never lying

  • Answered Anonymously
  • Q3. Where are you working in this time
  • Ans. 

    I have no any job this time

  • Answered Anonymously
  • Q4. What is your typing speed
  • Ans. 

    My typing speed is 70 words per minute.

    • My typing speed is 70 words per minute.

    • I have experience typing reports, emails, and documents efficiently.

    • I have taken typing tests in the past to measure my speed and accuracy.

  • Answered by AI
  • Q5. What is your hobbies

Get interview-ready with Top Tech Mahindra Interview Questions

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction......?
  • Ans. My self My name is Peernayakam Swathi and Iam form chithaloor,nalgonda.
  • Answered Anonymously
  • Q2. Education qualification....?
  • Ans. I am complete my school at chithaloor I am complete my diploma in agriculture polengudem Degree nakrekal continue
  • Answered Anonymously
  • Q3. Family background....?
  • Ans. My father is Farmer My mother is house wife My brother is student
  • Answered Anonymously
  • Q4. What is you strength...?

Interview Preparation Tips

Topics to prepare for Tech Mahindra BPO Executive interview:
  • Tech Mahendra
Interview preparation tips for other job seekers - I am so happy.........................
.......................... Thank you tech Mahendra

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2022

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Normal question like introduction, What is Bpo, what is E-commerce, what is call center, HR verrified your communication skill Hindi and English
Round 2 - One-on-one 

(1 Question)

  • Q1. Final Round they verrifed your English speaking

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice every job seeker improve there communication skill English

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 20 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. The interview was done so simple manner one by one self introduction n few questions regaing e cormers were asked
  • Q2. What do u know abt e -commere
  • Q3. What do u know abt customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - be active n attentive look frwd fr ur goal u will definitely wins the game
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(14 Questions)

  • Q1. Tell about yourself
  • Q2. About your study
  • Q3. Any experience or 1st interview
  • Q4. Any salary expectations
  • Q5. Tell about any story or tell about your favorite place
  • Q6. R you sure that your going to work
  • Q7. Which shift your comfortable
  • Ans. 

    I am comfortable with working in any shift as per the company's requirement.

    • I am flexible and adaptable to different shifts

    • I prioritize work-life balance and can adjust my schedule accordingly

    • I have previous experience working in different shifts, such as night shifts or early morning shifts

  • Answered by AI
  • Q8. Can we take any task that you will do
  • Q9. How many years you give me that you work
  • Q10. Which language your comfortable
  • Ans. 

    I am comfortable in English and Spanish.

    • Fluent in English and Spanish

    • Can communicate effectively in both languages

    • Have experience working in bilingual environments

  • Answered by AI
  • Q11. All the documents would be clear and as with you
  • Q12. Did you know about bpo
  • Q13. As you join as you give me good attendance
  • Q14. And good presentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes read good and good presentation about our self

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 30 May 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self or introduction
  • Q2. Why do you want to work in our company
Round 3 - HR 

(4 Questions)

  • Q1. What is your weekness
  • Q2. I can't stay no if any one ask me for help i think that's my weekness
  • Q3. Why should be hire you
  • Q4. I am sure I will tour out
Round 4 - HR 

(2 Questions)

  • Q1. What is B.P.O and customer service
  • Ans. 

    B.P.O stands for Business Process Outsourcing. It involves outsourcing non-core business functions to a third-party service provider.

    • B.P.O is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and back-office operations.

    • Customer service is a crucial aspect of B.P.O as it involves handling customer queries, complaints, and providing support.

    • B.P.O compani...

  • Answered by AI
  • Q2. Why should be hire you
Round 5 - HR 

(1 Question)

  • Q1. What is your strength and weekness
Round 6 - HR 

(1 Question)

  • Q1. I think I am very emotional person

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to rejoin this job because I started preparing competition exam SCC level due to i have quite this job

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra BPO Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra BPO Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Bpo Voice, Customer Service, International Voice Process, Night Shift and Non It.
What are the top questions asked in Tech Mahindra BPO Executive interview?

Some of the top questions asked at the Tech Mahindra BPO Executive interview -

  1. What is BPO and why it is important for the compa...read more
  2. How u upsell to the same customer the same service he is usin...read more
  3. What is router and modem the differenc...read more
How long is the Tech Mahindra BPO Executive interview process?

The duration of Tech Mahindra BPO Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra BPO Executive Interview Process

based on 42 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more
Tech Mahindra BPO Executive Salary
based on 332 salaries
₹0.6 L/yr - ₹5.5 L/yr
12% more than the average BPO Executive Salary in India
View more details

Tech Mahindra BPO Executive Reviews and Ratings

based on 154 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.8

Salary

3.8

Job security

3.6

Company culture

3.5

Promotions

3.6

Work satisfaction

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